The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant Service and experience as always. I rang up at midday needing 4x new tyres urgently along with wheel alignment, was able to visit later in the afternoon for fitting, am very pleased qith qua... See more
Company replied
Fast and quick service, everyone was helpful and listened to my requirements. Good value for money and a friendly team. I will definitely use again and give 5 star rating.
Company replied
I have been using this branch for many years, I have been in the motor trade all my working life. I have full confidence in the staff and product.
Company replied
Company details
About Protyre Autocare - Swindon Hooper Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom
- 01793 433334
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Swindon Hooper Place
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great price for tyres
Great price for tyres, great attention to fitting, and work completed to a high standard.
October 20, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Rob,
We appreciate you taking the time to leave us a five-star review! We're delighted to hear that you found our team in centre helpful and diligent.
Best regards,
Eddie
Customer Care - Protyre
Good price and quick service
Good price and quick service. The staff were very switched on with the customer
October 8, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Douglas,
We're glad you enjoyed your experience. It's great to know that you found our prices good and our service quick. We appreciate your positive feedback about our staff.
Best regards,
Eddie
Customer Care - Protyre
Very quick and efficient service from…
Very quick and efficient service from the reception staff and fitters.
October 13, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Grania,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you found our service quick and efficient.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Swindon Hooper Place
Hello Miss Lytvynenko,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Hooper Place
Hello Harry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good booking online
Very good booking online
Great service from the team at the garage
Would definitely recommend and use again
October 10, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
On line booking was really easy.
On line booking was really easy.
Staff at site were friendly and efficient and the job was finished within the approximate timeframe given on arrival.
October 8, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I gave my car at 8:32 and was late by…
I gave my car at 8:32 and was late by max 2 minutes and hence they returned my car by 4 pm on the same day. They didn’t even cleaned the car.
On the same price VW provide better service.
October 8, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Dear Dhruv Sharma,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Swindon Hooper Place
Dear VINCENT CLARK,
We appreciate you choosing us as your garage.
We're happy to hear that you find our service at our Swindon Hooper Place branch helpful and prompt.
Thank you for the great feedback!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Lets say I don't recommend weird not…
Lets say I don't recommend weird not allowed to press buttons but is ok for other buttons to press . That looks like taking a p..
October 1, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Swindon Hooper Place branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent customer care and service
Excellent customer care and service. Very patient technician in what was a extremely difficult task to be completed.
September 26, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Mr Jackson,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre fitting
Ordered tyres on line at a very good price booked a fitting time. The friendly staff fitted the tyres on time so all good.
September 22, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very fast and efficient service
September 24, 2025
Friendly & Positive
Friendly, positive, speedy (really speedy in ordering and specially in fitting my new exhaust), and kept to the agreed price.
September 22, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Dear Reverend Mike Dilly
We're happy to hear that you had a positive and speedy experience with us at our Swindon Hooper Place branch !
We appreciate your kind words regarding our efficiency and pricing. Thank you for your feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.