At the Centre, Customer Service was excellent and car Air Con regas completed on time as advised.Have given 5 stars but the Protyre booking App would not allow one to manually enter the type of refrig... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a last minute addition to the service that I had booked which would add time to the service. The job was completed in less time than expected on the hottest day. The car drove beautifully. Full... See more
Company replied
Consistently excellent. The same staff working there for many years and they’re always brilliant. I bring both of my cars here and have for 10+ years now. They even have a coffee machine now!
Company replied
This team is the best: honest and transparent about prices and they do what NEEDS doing to make it safe and legal, not ramp up the price with add-ons that you don't require. A great place. Never worr... See more
Company replied
Company details
About Protyre Autocare - Swindon Hooper Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom
- 01793 433334
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and accommodating when you…
Professional and accommodating when you need a quick tyre replacement. Always polite and helpful. competitive prices
May 20, 2026
Easy to book appointment on line
Easy to book appointment on line. MOT and Service were completed in good time. Caring and courteous Staff.
July 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Swindon Hooper Place
Hello Curtis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Hooper Place
Hello Trevor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had the tyres in stock and the…
Had the tyres in stock and the fantastic knowledge and service from the lady who served me.
July 27, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and price
Great service and price for my new tyres very friendly and informative
July 22, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly staff
Always friendly staff
Clear description of work needed or carried out
Time slots always effective
July 22, 2026
Very polite and knowledgeable staff
Very polite and knowledgeable staff, very helpful and well priced service.
July 22, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Consistently excellent
Consistently excellent. The same staff working there for many years and they’re always brilliant. I bring both of my cars here and have for 10+ years now. They even have a coffee machine now!
July 22, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always use protyre for MOT
Always use protyre for MOT. Good honest service and staff are friendly.
July 17, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Kristin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from the team…
Fast check in and great service form the manager as soon as I walked in told me about how long it would take.
July 20, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Service and MOT
My car was serviced and MOT carried out in a timely manner. I was called when the work was completed and I was able to collect the car quite quickly.
July 20, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Hooper Place
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great staff at swindon
July 20, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Last minute addition to the service.
I had a last minute addition to the service that I had booked which would add time to the service. The job was completed in less time than expected on the hottest day. The car drove beautifully. Full marks to Protyre and their fitters........The price was good too!
July 15, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Dear Bob Davies,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon Hooper Place branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Swindon Hooper Place
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All good 😌 all as agreed
July 15, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use protye realy look after me
July 13, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Maureen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, prompt and efficient, kept me informed of progress with no delay.
July 13, 2026
Reply from Protyre Autocare - Swindon Hooper Place
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.