Protyre Autocare - Swindon Hooper Place Reviews 

1,548
TrustScore 5 out of 5

4.8

Hooper Place, Swindon, SN1 3RA Swindon, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... See more

Company replied

Rated 5 out of 5 stars

Brilliant Service and experience as always. I rang up at midday needing 4x new tyres urgently along with wheel alignment, was able to visit later in the afternoon for fitting, am very pleased qith qua... See more

Company replied

Rated 5 out of 5 stars

Fast and quick service, everyone was helpful and listened to my requirements. Good value for money and a friendly team. I will definitely use again and give 5 star rating.

Company replied

Rated 5 out of 5 stars

I have been using this branch for many years, I have been in the motor trade all my working life. I have full confidence in the staff and product.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom

  • 01793 433334

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,548)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Last minute addition to the service.

I had a last minute addition to the service that I had booked which would add time to the service. The job was completed in less time than expected on the hottest day. The car drove beautifully. Full marks to Protyre and their fitters........The price was good too!

July 15, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Dear Bob Davies,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon Hooper Place branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fast

Fast, great service

July 15, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Maureen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt and efficient, kept me informed of progress with no delay.

July 13, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Colin​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did what it said on the tin

Did what it said on the tin. Good customer service

July 13, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great experience when dealing…

Always a great experience when dealing with the guys at old Bells Tyres, honest and easy to understand explanations

June 5, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mrs Reynolds​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly service &very quick

Friendly service &very quick

July 10, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jason,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and informative garage.

Very friendly and informative garage.

July 10, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Happy Again

Once again ProTyre Old Town Swindon have sorted my car. It is now running beautifully!

July 10, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mrs Billings​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used Protyre for years

Used Protyre for years - staff are very professional and I would always follow their advice !!!

July 8, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr Jarvis​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great people

July 8, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient with good prices

Quick and efficient with good prices. Experience slightly marred by member of staff who only communicated in a very loud voice

July 3, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

This team is the best

This team is the best: honest and transparent about prices and they do what NEEDS doing to make it safe and legal, not ramp up the price with add-ons that you don't require. A great place. Never worried that I'm gonna be ripped off. Keep up the good work, Chris and the gang!
Julian ("lover of old Mercs")

January 21, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Julian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Replacement Tyre

Easy booking. Prompt service. Pleasant staff.

June 29, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I needed a tyre replacing late on a…

I needed a tyre replacing late on a Friday afternoon. They were busy but said they would get to me ASAP. No later than 5pm they said, which they did
It had been a hot day we were all weary but your front of house was very kind and patient.
I have used Protyre/Bells and have always had good service. Thank you

June 24, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jean,

We're so glad we could assist you promptly. It's wonderful to hear that our front-of-house team was kind and patient. We truly appreciate your continued loyalty and positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Couldn't have been more helpful in a…

Couldn't have been more helpful in a difficult situation due to breakdown. Very knowledgeable

June 24, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mrs Brown​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always found these guys friendly and…

Always found these guys friendly and helpful.

June 17, 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr Kidd,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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