The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... See more
Company replied
Brilliant Service and experience as always. I rang up at midday needing 4x new tyres urgently along with wheel alignment, was able to visit later in the afternoon for fitting, am very pleased qith qua... See more
Company replied
Fast and quick service, everyone was helpful and listened to my requirements. Good value for money and a friendly team. I will definitely use again and give 5 star rating.
Company replied
I have been using this branch for many years, I have been in the motor trade all my working life. I have full confidence in the staff and product.
Company replied
Written by the company
Written by the company
Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Protyre Autocare - Swindon Hooper Place

Reply from Protyre Autocare - Swindon Hooper Place
Fitting was great!! With floor & seat protection used!! Was disappointed I had to wait 15mins after tyres were fitted to get my keys back because the lady on reception was on the phone talking to a parts supplier when I was sat right in front of her & she knew they were my keys! Bill had already been paid as well!!!!
Good service. Very helpful staff. Didn't need to wait with car, Protyre called when car was ready to collect. Coffee machine on free vend.
Professional and friendly service. Ellie always very helpful and full of knowledge.
Excellent service when replacing 2 x tyres. Good communication to let me know when car was ready for collection.
Lovely staff and service - friendly, professional, clear and efficient.
Air conditioning recharge was carried out quickly and the reception area was clean and welcoming.
The member of staff in the reception was also friendly.
Very accommodating. Done everything quickly and recommendation of services were good. Very polite
Really great service booked in for aircon but I was early so I phoned in and asked if I could change my time.
No problem with it and they got me in as soon as I arrived.
Always a great end to end service, they keep you informed and are very timely with their work.
Easy to book, friendly helpful staff , reasonable prices and very convenient for me, particularly having it done at fairly short notice on a Saturday.
Very professional and prompt service. Kept me informed of progress and the costs
Protyre Autocare always provide a high quality of service, competitive pricing and superlative customer service.
Good communication. Honest advice. Doing what they said they would. Both at Hoopers pl. and at Westcott pl. It's nice to go to a garage (or two), find the people helpful and friendly and not try to upsell or string you along. Order tyres and alignment through the website for a discount.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.