The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... See more
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Brilliant Service and experience as always. I rang up at midday needing 4x new tyres urgently along with wheel alignment, was able to visit later in the afternoon for fitting, am very pleased qith qua... See more
Company replied
Fast and quick service, everyone was helpful and listened to my requirements. Good value for money and a friendly team. I will definitely use again and give 5 star rating.
Company replied
I have been using this branch for many years, I have been in the motor trade all my working life. I have full confidence in the staff and product.
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Company details
About Protyre Autocare - Swindon Hooper Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom
- 01793 433334
4.8
Excellent
2K reviews
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Protyre
Absolute professional service, very easy to use, great value & I would definitely recomend
January 14, 2026
Great customer service
Great customer service. MoT was finished earlier than planned and I received a call from the staff informing me the car was ready for collection. I was given a run through of advisories to the test and what I should be keeping an eye on in the next 12 months.
January 14, 2026
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Swindon Hooper Place
Dear DAVID HEWITT,
We appreciate you taking the time to share your positive experience you had with our team at our Swindon Hooper Place branch.
We're happy to hear that our team was helpful and provided quick service when replacing your tyres!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Excellent service
Excellent service, tyres fitted punctually at appointment time and switched wheels around for me although this was not detailed in the order.
December 24, 2025
Staff are always polite and helpful
Staff are always polite and helpful. They almost always get my car done early. Very professional and knowledgeable. Would highly recommend.
December 15, 2025
AMAZING
Efficient, honest, reliable, very reasonably priced on everything. A great team of folk led by the guy on the front desk all the way through the team. You guys are so good. Thank you.
December 10, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Kieron,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and swift service
Prompt and swift service and a friendly, polite receptionist
December 5, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Clifford,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you found our service prompt, swift, and friendly.
Best regards,
Eddie
Customer Care - Protyre
Always great quality service and very…
Always great quality service and very competitive prices
December 10, 2025
Bells Silencers
Bells Silencers, Hooper Place, Swindon.
Very unhelpful staff on the desk, arrogant attitude. Do not want to hear about any issues with their service, never even willing to discuss, always customers fault.
Appalling customer service.
Recommend Bathwick tyres, part of the same group, Protyre, fantastic customer service, very polite and courteous staff, couldn’t be more helpful.
The difference between these two depots is vast. Strange, as they are both Protyre.
December 10, 2025
Unprompted review
Reply from Protyre Autocare - Swindon Hooper Place
Dear Stuart,
Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Swindon branch has not been a positive one for you on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Competitive price good on time servic
Competitive price good on time servic
Can you tell your fitters not to adjust the seats annoying
December 8, 2025
Nothing is too difficult
November 28, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Dear Mr Coulson,
We're happy to hear that you had a wonderful experience with our team at our Swindon Hooper Place branch.
Thank you for your positive feedback; we appreciate it a lot.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
MOT and new tyres
MOT and new tyres completed promptly and efficiently. Pleasant, knowledgeable staff, overall a great service
November 28, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Dear Issy,
We appreciate you sharing your positive experience you had with our team at our Swindon Hooper Place branch!
We're happy to hear that our team delivered prompt and efficient service and that you found our staff pleasant and knowledgeable.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Neutral
Positive - speed of service and honesty.
Negative - lack of stock options, my choice has twice been Goodyear, Goodyear or Goodyear. When you have a puncture you’re a captive customer to whatever is in stock
December 1, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great welcome and MOT completed…
Great welcome and MOT completed satisfactory on time
November 20, 2025
Booked online nice and easy and got…
Booked online nice and easy and got good feedback on what needed doing. However, the price for work is quite high.
November 21, 2025
Reply from Protyre Autocare - Swindon Hooper Place
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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