Protyre Autocare - Swindon Stratton St Margaret Reviews 

1,194
TrustScore 5 out of 5

4.9

Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

Easy to book through reminder email. Staff were very pleasant and efficient. Nothing was too much trouble and they were working in a very hot environment but still managed a cheery welcome with a smil... See more

Company replied

Rated 5 out of 5 stars

Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... See more

Rated 5 out of 5 stars

Professional staff that know the limits of their equipment and their own experience. Went in for an Air Conditioning Check as had another customer before me. His system had a compressor fault and he w... See more

Company replied

Rated 5 out of 5 stars

Had one of my tyres replaced here. Staff were friendly and resolved the issue quickly and at a reasonable price. Overheard them talking to other customers with more complicated needs and the Protyre... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swindon Stratton St Margaret

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, United Kingdom

  • 01793 822260

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,194)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Really please with the way they help…

Really please with the way they help with any issues, I couldn’t find the locking nut to remove the wheels. All sorted as they have all makes and models of locking nuts.Order my tyres online with a time and place to suit.pleasure to deal with, 10/10. Well done Stratton Swindon branch.

June 13, 2025
Rated 5 out of 5 stars

The guys sorted my service at the…

The guys sorted my service at the earliest convenience when there was a problem from last time and gave me knowledge going forward also, would like to thank the staff for sorting the issue for me, I appreciate it greatly

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Service and MOT

Service and MOT was fantastic and the guys did a good job, would highly recommend

June 6, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Dear Mr Lester,

Thank you for notifying us of your concerns. We are sorry this has happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Extremely helpful and flexible staff

Extremely helpful and flexible staff, who adapted to an error made while booking online and resolved it without Issue. I highly recommend this garage, being adaptable is key to any customer based organisation.

June 6, 2025
Rated 4 out of 5 stars

MOT booked via Online Portal

As always good service from Bathwick. However, I booked my MOT online for Tuesday, (20th) but when I went to branch, a week beforehand, to check about dropping off, I was told that the MOT bay was closed on the initial booked date, luckily they were able to book me in for the Monday (19th). Which didn’t cause any hardship!

May 19, 2025
Rated 5 out of 5 stars

5 star customer service

Such a helpful team. Great advice on tyres. Gave me clear times on how long things would take and very polite. Great service. Thank you

May 21, 2025
Rated 5 out of 5 stars

Customer service at its very best

Customer service at its very best
Had my car booked in for a MOT always use this branch .
On arrival was warmly welcomed by Lee
And first hand noticed Callum depot manager helping a older couple that was having problems with their Camper Van tyres.
Immediately his approach was informative compassionate and professional .
I have worked in Customer Service for 28years and what I witnessed on Friday was exceptional
Callum & his team should be very proud of the service they deliver on your company’s behalf and of corse Callum’s leadership outstanding
Highly recommend

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars!

I had a great experience with the team at Bathwick Tyres – Team Protyre in Swindon Stratton. I recently bought tyres from them and was really happy with the service. When I came back some time later for my MOT, they went above and beyond by changing a lightbulb for me so my car wouldn’t fail. Super helpful, professional, and friendly – it’s clear they care about their customers. Highly recommend!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Callum is excellent at his job his…

Callum is excellent at his job his customer care is brilliant I will be bring my car back again and again

April 21, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hi Kayleigh,

Thank you for taking the time to leave us this really positive review.

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you have received from Callum.

We have notified the Area Manager of this and they will pass your comments on to Callum.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help.

Kindest regards,
Georgia
Customer Care - Protyre

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