Great staff, really took time to make sure the job was done correctly, advising me along the way what they had found and some advice for the future. I would highly recommend them.
Company replied
Location
Switch locationUnit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MOT and service booked. I delivered car before 10-00 and car was ready at 2-30. Friendly helpful staff, all advisory issues explained. I have used their services many times, always been satisfied. Ma... See more
Company replied
Although there was a split in one of my tyres so my car didn’t pass the MOT the staff were able to arrange for the tyre to be replaced by their colleagues at the Westcott Place branch. (They had limi... See more
Company replied
Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... See more
Company details
About Protyre Autocare - Swindon Stratton St Margaret
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, United Kingdom
- 01793 822260
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great staff
Great staff, really took time to make sure the job was done correctly, advising me along the way what they had found and some advice for the future. I would highly recommend them.
November 2, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Ash,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Booking process was very easy and I was able to find good deals online. Staff were polite when I turned up, gave a pretty accurate time frame for the job. Tyres and alignment were done well. I will return again.
October 21, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Harriet,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always great service at this garage
Always great service at this garage. Friendly welcome at the reception and from all staff. Would highly recommend this branch.
October 26, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Andy,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stratton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great job really efficient and lovely…
Great job really efficient and lovely staff. Local to me too so hopefully will be my go to for any car needs
October 21, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Elisha,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I worked there a few years ago with a…
I worked there a few years ago with a great bunch of guys, a car would turn up we go on and changed the tires or fix a puncture, we got the cars in and out, i went there saturday for a puncture repair and was told no slots available and to come back monday possibly tuesday, what an absolute joke,
October 17, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Ben Jamin,
Thank you for taking the time to share your feedback in regard to your recent visit to our Swindon branch.
We take our customer's feedback seriously and can confirm that this matter will be investigated internally.
We apologise for any inconvenience caused.
Kindest regards.
Georgia
Customer Care - Protyre
Great Service
I booked online to have my 2 rear tyres replaced, and the wheels swapped with the fronts. Forty minutes later the job was done and booking online meant that I avoided queueing. Service was spot on.
October 15, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience 👍🏻
October 19, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Called in first thing this morning
Called in first thing this morning , Thursday , waiting for them to open ,as I wanted them to check a slow puncture , got told that they can only take bookings and the next booking that they could give me was Monday . I drove to Save On Tyres , was sorted in 30 minutes. I will never use them again .
October 15, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Andy Bucko,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Good competitive prices of fully fitted…
Good competitive prices of fully fitted tyres ,plenty of choices to suit any budget.
October 10, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Viktor,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent friendly service & MOT done…
Excellent friendly service & MOT done on time.
October 14, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Monisha,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Lesley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book an appointment
Easy to book an appointment. The staff are all welcoming and professional. I love the refit of the customer area and the coffee was great.
October 12, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Helen,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT and service booked
MOT and service booked. I delivered car before 10-00 and car was ready at 2-30. Friendly helpful staff, all advisory issues explained. I have used their services many times, always been satisfied. Many thanks.
October 12, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mr Read,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service, friendly staff and my tyre was changed in no time. This is the second tyre that I booked in as had one done last week too. It's easy to book a time slot and day of your choice.
October 12, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Mrs Giles,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Big thanks again to the lads at Protyre…
Big thanks again to the lads at Protyre Stratton! Always professional, polite and providing a first-class service every time. Nothing is ever too much trouble, and they always go the extra mile to help.
Brilliant customer service as always — highly recommended! 👍
October 2, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Ed,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Guys
Callum and the guys continue to do a great job and genuinely help people out
September 25, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Gavin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.