Protyre Autocare - Swindon Stratton St Margaret Reviews 

1,194
TrustScore 5 out of 5

4.9

Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

Easy to book through reminder email. Staff were very pleasant and efficient. Nothing was too much trouble and they were working in a very hot environment but still managed a cheery welcome with a smil... See more

Company replied

Rated 5 out of 5 stars

Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... See more

Rated 5 out of 5 stars

Professional staff that know the limits of their equipment and their own experience. Went in for an Air Conditioning Check as had another customer before me. His system had a compressor fault and he w... See more

Company replied

Rated 5 out of 5 stars

Had one of my tyres replaced here. Staff were friendly and resolved the issue quickly and at a reasonable price. Overheard them talking to other customers with more complicated needs and the Protyre... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swindon Stratton St Margaret

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, United Kingdom

  • 01793 822260

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,194)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, really pleasant bunch of guys running the show, good communication throughout, would use again, many thanks 👍

June 22, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, friendly & professional

July 3, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service

Service, Staff and Booking Process

July 3, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service, punctual appointment time

July 1, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Ann,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great service and friendly

I always receive great service here. The guys are very friendly and explain everything well.

July 1, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Needed MOT and Protyre are easy to book and their staff very polite and friendly.

June 23, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service always helpful all the staff

Excellent service always helpful

June 24, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Dear Stephen Roberts,

We appreciate your 5-star review!

We are delighted you had a positive experience with our team at our Swindon Stratton St Margaret branch.

Thank you for your feedback.

We3 will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Air con regas

Went for an Aircon re gas and the staff were extremely friendly, including giving my son a chocolate brownie which he loved.
The regas was complete but the Aircon still didn't work. They offered me my money back if they took the gas back out but after returning home I just needed to remove a fault code on my Aircon system and now it's blowing ice cold.
Completed the job in very little time. 10/10

June 24, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Grant,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service and very helpful.
Went in for air con re-gas and they noticed one of tyres was damaged which was lucky as I was going away the next day.

June 24, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Vanessa,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job well done thank you

Job well done thank you

June 24, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Lionel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and value

Great service and value. The staff were very helpful and professional.

June 22, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and helpful staff…

Very friendly and helpful staff couldn't ask for more they always go above and beyond especially the manager calum brilliant

June 19, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Dear Mrs McLaughlin,

We truly appreciate your wonderful feedback!

We are delighted to hear that our team at our Swindon Stratton St Margaret branch provided such friendly and helpful service, exceeding your expectations.

Thank you for sharing your positive experience.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I found the experience online

I found the experience online, simple and straightforward.
Booked my slot and instructions of when to arrive.
I got to my appointment 10 min early. I was seen on time and my 2 front tiers were done with in 15 min, hassle free.
Customer service was first class.

June 17, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Sarah,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick While you Wait service.

Just dropped in and they sorted my tyres! Thanks.

June 15, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Dear Roger Penny,

We are so glad we could help with your tyres at our Swindon Stratton St Margaret branch!

Thank you for your kind words.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always excellent

Always excellent, friendly and honest customer service from Callum and the team. Wouldn’t take my car anywhere else! Definitely recommend 🌟🌟🌟🌟🌟

June 12, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from Callum and the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service by the team

Very good service by the team

June 12, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Raymond,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I arrived early for an air con regas…

I arrived early for an air con regas and it was started immediately. Friendly and efficient as always and a 25% discount.

May 25, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Vincent​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

new tyres

I needed a couple of new tyres before going on holiday, . .the guy that served me, . . was very polite friendly & helpful, . .i booked my car in for the following day, . . to have my tyres fitted & wheel balancing done,. . . a very good service, . .

May 26, 2026
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Trudie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready.
Staff were friendly and efficient, cars were ready bin good time despite it being a very busy day.
One car failed its Mot due to a blown bulb, this was rectified during the service at no extra cost.
Full inspection and service record given, with advice that if there were any issues, just to give them a call.
Excellent team, polite, hard working and approachable. All round great experience.

June 1, 2026

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