Great staff, really took time to make sure the job was done correctly, advising me along the way what they had found and some advice for the future. I would highly recommend them.
Company replied
Location
Switch locationUnit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MOT and service booked. I delivered car before 10-00 and car was ready at 2-30. Friendly helpful staff, all advisory issues explained. I have used their services many times, always been satisfied. Ma... See more
Company replied
Although there was a split in one of my tyres so my car didn’t pass the MOT the staff were able to arrange for the tyre to be replaced by their colleagues at the Westcott Place branch. (They had limi... See more
Company replied
Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... See more
Company details
About Protyre Autocare - Swindon Stratton St Margaret
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, United Kingdom
- 01793 822260
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service and staff
Great Service and staff. Always a fantastic experience and a very trusted garage.
Thank you so much
July 8, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Yolanda,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Appointment at Protyre booked online…
Appointment at Protyre booked online for 10:00am, the change and MOT, turned 10minutes before appointment only to be told my tyre could be changed immediately, however, I would need to come back at 15:15 for the MOT, your booking system is in need of remedial work!
July 8, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Don C ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Swindon Stratton St Margaret branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff are very helpful and not pushy at…
Staff are very helpful and not pushy at all. All very cheerful as well.
July 8, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, really pleasant bunch of guys running the show, good communication throughout, would use again, many thanks 👍
June 22, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Tim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service and friendly
I always receive great service here. The guys are very friendly and explain everything well.
July 1, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Needed MOT and Protyre are easy to book and their staff very polite and friendly.
June 23, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Stephen Roberts,
We appreciate your 5-star review!
We are delighted you had a positive experience with our team at our Swindon Stratton St Margaret branch.
Thank you for your feedback.
We3 will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Air con regas
Went for an Aircon re gas and the staff were extremely friendly, including giving my son a chocolate brownie which he loved.
The regas was complete but the Aircon still didn't work. They offered me my money back if they took the gas back out but after returning home I just needed to remove a fault code on my Aircon system and now it's blowing ice cold.
Completed the job in very little time. 10/10
June 24, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Grant,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service and very helpful.
Went in for air con re-gas and they noticed one of tyres was damaged which was lucky as I was going away the next day.
June 24, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Vanessa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Lionel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and value
Great service and value. The staff were very helpful and professional.
June 22, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and helpful staff…
Very friendly and helpful staff couldn't ask for more they always go above and beyond especially the manager calum brilliant
June 19, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Mrs McLaughlin,
We truly appreciate your wonderful feedback!
We are delighted to hear that our team at our Swindon Stratton St Margaret branch provided such friendly and helpful service, exceeding your expectations.
Thank you for sharing your positive experience.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I found the experience online
I found the experience online, simple and straightforward.
Booked my slot and instructions of when to arrive.
I got to my appointment 10 min early. I was seen on time and my 2 front tiers were done with in 15 min, hassle free.
Customer service was first class.
June 17, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Sarah,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Dear Roger Penny,
We are so glad we could help with your tyres at our Swindon Stratton St Margaret branch!
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always excellent
Always excellent, friendly and honest customer service from Callum and the team. Wouldn’t take my car anywhere else! Definitely recommend 🌟🌟🌟🌟🌟
June 12, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from Callum and the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Raymond,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I arrived early for an air con regas…
I arrived early for an air con regas and it was started immediately. Friendly and efficient as always and a 25% discount.
May 25, 2026
Reply from Protyre Autocare - Swindon Stratton St Margaret
Hello Vincent,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.