Protyre Autocare - Swindon Stratton St Margaret Reviews 

1,194
TrustScore 5 out of 5

4.9

Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

Easy to book through reminder email. Staff were very pleasant and efficient. Nothing was too much trouble and they were working in a very hot environment but still managed a cheery welcome with a smil... See more

Company replied

Rated 5 out of 5 stars

Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... See more

Rated 5 out of 5 stars

Professional staff that know the limits of their equipment and their own experience. Went in for an Air Conditioning Check as had another customer before me. His system had a compressor fault and he w... See more

Company replied

Rated 5 out of 5 stars

Had one of my tyres replaced here. Staff were friendly and resolved the issue quickly and at a reasonable price. Overheard them talking to other customers with more complicated needs and the Protyre... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swindon Stratton St Margaret

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, United Kingdom

  • 01793 822260

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,194)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

On line booking process very easy and…

On line booking process very easy and tyres fitted with no follow on issues many thanks. Staff professional and friendly

November 17, 2025
Unprompted review
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Martin​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyres

I booked my tyre fitting on line and it was an easy process.
When I arrived for my appointment i was welcomed with a friendly greeting by the facility manager and I was booked in promptly.
The guy who fitted my new tyres was also very friendly and polite and my job was done in a timely manner.
I would recommend this pro tyre garage 👍

November 12, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Nick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpfull and professional

Very helpfull and professional

November 10, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Ordered tyre online and picked the…

Ordered tyre online and picked the centre that had the tyre kn stock ready, booked and sorted in a fab way. Thanks all

November 7, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Bloody amazing service again

Bloody amazing service again, this was my 3rd visit and I cannot recommend highly enough. Thank you for the fast, efficient and friendly service!!

October 29, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Jayne,

We're happy to hear that you enjoyed your experience with us! Thank you for your kind words and for being a repeat customer. We appreciate your feedback regarding our fast, efficient, and friendly service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

5 Star experience

Easy booking process. Friendly staff. All work completed as expected. Would happily use them again.

July 7, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Pete​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always with this…

Great service as always with this branch. Thanks

October 27, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Dear Andy,

We appreciate you taking the time to leave us this five-star review.

We're so glad you were happy with the service you received from our Team at our Swindon Stratton St Margaret branch .

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

Always professional and pleasant

Always professional and pleasant. No upselling just good honest advice.
When i needed help changing a spare over they were happy to squeeze me in on a busy day too.

October 21, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They did not put the wheel trim/hub cap…

Following a mishap with my hubcap. The company contacted me and subsequently replaced all four trims with new ones...absolutely free of charge. I had not expected this to happen (I did not think people really read reviews) and I am now feeling happy and humbled. Thank you Protyre/Bathwick.

October 20, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Dear Mrs King,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt service

Prompt service, very courteous manager who took note of my commitments that day. Phoned when he said he would and car was ready and waiting on time.

October 20, 2025
Rated 5 out of 5 stars

The staff always consultswith me about…

The staff always consultswith me about any problems they discover before commencing the repairs if they are needed and the manager takes the time to show the partsthat are going on the car if they are not identical to the ones they are replacing and instists the car is returned a few days later to check bolts are still tight

October 20, 2025
Rated 5 out of 5 stars

Excellent

Always helpful, quickly done and excellent customer service. Recommended every time to all my friends

October 15, 2025
Rated 5 out of 5 stars

Great experience

Had 2 rear tyres fitted. Found my booking straight away and was sorted really quickly.

Friendly staff, could not fault my experience.

October 15, 2025
Rated 5 out of 5 stars

Great service as always

Great service as always. Super friendly, down to earth and knowledgeable. Highly recommended.

October 10, 2025
Protyre Autocare - Swindon Stratton St Margaret logo

Reply from Protyre Autocare - Swindon Stratton St Margaret

Hello Ade​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had an appointment to have my tyre…

I had an appointment to have my tyre changed and it was dealt with as soon as I arrived. I was able to wait in reception while it was done. I had already paid when ordering so I was able to leave as soon as they had finished. The staff are very friendly and I will go back when the need arises for another new tyre.

October 10, 2025

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