Very helpful staff and pleased with the pleasant way l was treated. Kept me informed of problem l had called in to get repaired, didn't take too long either.
Location
Switch location109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from the engineer, he sorted the issue with care and speed. There had been an issue which has been speedily resolved to both parties satisfaction. Well done to protyre custom... See more
Company replied
I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... See more
So I ended up double-booking myself but Protyre had no problem rearranging my booking for later in the day. When I did actually turn up a bay was free, I drove straight in and my pre-booked tyres were... See more
Company details
About Protyre Autocare - Swindon Westcott Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, United Kingdom
- 01793 527380
4.8
Excellent
605 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Value for money
Value for money, excellent service
More competitive price wise than their OT branch
December 11, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Protyre offers knowledgeable and…
Protyre offers knowledgeable and friendly service. My appointment started on time, and the staff was efficient in fitting the tyres. However, I experienced a delay of four days for the tyre order, and I didn't receive a call upon delivery. Despite this hiccup, the fitting was handled professionally, and the staff was apologetic. Overall, a moderate experience. 3 stars.
November 9, 2024
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Dear Sidnei,
We appreciate your feedback and understand your experience with the delay in your tyre order. We strive to provide timely service and apologise for the inconvenience this caused. We're glad to hear that the fitting was handled professionally and that our staff was apologetic.
If you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management to look into.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre get it right and don't waste my time
Protyre had the correct tyres in stock for the appointment to have the tyres fitted. The tyre replacement was done quite quickly and done well.
The price for the tyres was good.
There was a nice place inside to wait while the work was done. I will be back when one of my family's cars need tyres.
November 6, 2024
happy tryes
Very pleased with my experience with you would highly recommend the service l received
November 20, 2024
Overall experience was great
Overall experience was great
Only one hiccup when I purchased the 2 tyres I was trying to use the black friday discount code but could not find the checkout box to enter my code...I'm 62 and I'm.old school and struggle somewhat online
Philip
November 20, 2024
Great honest service
Great honest service. I’ve been using Bathwick Tyres for over 25 years & found quick trustworthy service. They offer options as to what products are on offer giving inclusive informed service.
November 6, 2024
Competitive and Capable
Both guys, Sean and Symon were very capable and did a great job for me.
I've been using Bathwick / Protyre for many years, I do not go elsewhere.
Competitively priced for 3 new tyres, and alignment, I am always pleased with the service I recieve. Plus I get free coffee whilst waiting!
October 30, 2024
Extra mile
The guys had to go to extra effort to get 2 of my wheels removed. Great service at no extra cost. I will call again.
October 30, 2024
Excellent communication
Excellent communication , and
Customer service at all times.
October 16, 2024
quick service
October 16, 2024
Great company
Great company. They were very friendly and knowledgeable.
I was so grateful they were able to help me fix a puncher later the same day.
They were very friendly and solved the problem quickly while I waited.
Over all highly recommended.
October 11, 2024
Great job on a busy morning for 2…
Great job on a busy morning for 2 members of staff
October 16, 2024
Very helpful as I know nothing about…
Very helpful as I know nothing about tyres ,booked for 3 o'clock and was seen at 3 o'clock 10 out of 10 highly recommend
October 16, 2024
Nice people got on with job in hand 👍
October 9, 2024
Great service and value,and well priced
September 18, 2024
Great service
Very helpful, ordered tyres in especially and fitted them quickly and efficiently.
September 11, 2024
4 New Tyres
Very helpful and polite as well as very quick. If they had cleaned the lubricant off of the wheels I would have given them 5 stars.
September 4, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.