I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... See more
Location
Switch location109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB
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EXCELLENT service from Lewis and the team at Protyre Swindon Westcott Place. Lewis and the team were very professional and helpful. Really GREAT customer service. We as a family have been using this... See more
Company replied
So I ended up double-booking myself but Protyre had no problem rearranging my booking for later in the day. When I did actually turn up a bay was free, I drove straight in and my pre-booked tyres were... See more
Having had a puncture on the Motorway (M4), I arrived at the Protyre depot in need of a new type. The staff were extremely helpful, friendly and efficient and I had my new tyre fitted promptly and was... See more
Company replied
Company details
About Protyre Autocare - Swindon Westcott Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, United Kingdom
- 01793 527380
4.8
Excellent
592 reviews
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Very helpful.
August 7, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Charles,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Even though they were short staffed
Even though they were short staffed. The staff completed my job in a professional and timely manner.
July 27, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Ray,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I'm giving you 4 stars as your team…
I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you still send the wrong tyres. Had two tyres done needed three the third tyre you sent was for a Land Rover.
Plus you've stopped doing Forces Discount.
July 27, 2026
Tried to get me to have new brakes
Tried to get me to have new brakes. MOT only done day before……fine
Left new tyres with very low pressures. 28 instead of 38.
July 17, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Dear Mr Alan Dart,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Quick,easy and reasonable cost with…
Quick,easy and reasonable cost with satisfactory jobs.
July 15, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Dear Mr Gurung,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon Westcott Place branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
EXCELLENT Service Received
EXCELLENT service from Lewis and the team at Protyre Swindon Westcott Place. Lewis and the team were very professional and helpful. Really GREAT customer service.
We as a family have been using this place for over 20 years. We have always experienced top quality customer service from the team.
Thank you for your help, really appreciated.
July 7, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Dear Jay,
We are so pleased to hear about your consistently excellent experiences with our team at the Swindon Westcott Place branch.
It's wonderful to know that our professional and helpful service has kept your family coming back for over 20 years.
We truly appreciate your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service nice stat very helpful…
Great service, nice staf very helpful, great prices high recommend;)
July 6, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Dear Mateusz,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Swindon Westcott Place branch.
We appreciate your business and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I was impressed with the service of the…
I was impressed with the service of the staff. Very helpful and friendly. Did a good job with no dramas
July 6, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The young chap who dealt with my tire…
The young chap who dealt with my tire today was very helpful and very good at his job. I would recommend going to west cop place to have any tyres fitted. Great job, i'm well pleased.Thank you for being so prompt.
July 6, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Hello Thomas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt friendly and efficient service
Having had a puncture on the Motorway (M4), I arrived at the Protyre depot in need of a new type. The staff were extremely helpful, friendly and efficient and I had my new tyre fitted promptly and was on my way very quickly.
July 2, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, re gassed my air con and gave me some handy tips.
Lovely and friendly guys, also get a coffee which is a big bonus
June 19, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Miss Cooper,
We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service from Westcott Place…
Fantastic service from Westcott Place branch. Went in with a puncture on one tyre and worn tread on the other. Lewis could not have been any more helpful. Managed to move things about to fit me in there and then.
Very well priced. Friendly service and got me out of a pinch.
Would definitely recomend
June 26, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Hello Daniel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from Westcott Place…
Excellent service from Westcott Place on Thursday, went in to have a tyre changed and needed more than I had booked for, the man I spoke to didn’t have it in stock but went out of his way to get it sorted for me as I was driving to the airport first thing the following day! He managed to complete the job at a reasonable price! Found them very trustworthy, friendly and nothing was too much trouble. I will defo be back and will be telling my friends where to come! Reasonable, Friendly & Trustworthy
June 11, 2026
Unprompted review
Reply from Protyre Autocare - Swindon Westcott Place
Hello Stacey,
We are so pleased to hear about your excellent experience with us! It's wonderful to know that we could assist you, especially with your travel plans. We truly appreciate your kind words and look forward to welcoming you back.
Best regards,
Eddie
Customer Care - Protyre
Booked in to get a tyre replaced but…
Booked in to get a tyre replaced but they were able to fix it. They also pointed out our two front tyres were very close to limit so changed them too. I've never had bad service from the Bathwick/protyre guys on Turner Street. Staff are great and have always trusted them to be honest (they've either sent me away because I had plenty of tread left in my tyres; or they've mended tyres with nails in rather than replacing).
Would recommend.
June 3, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Mel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service with excellent customer services
The staff could not have been more helpful.
June 3, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Mrs Kowald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and quick
May 29, 2026
Excellent service by Lewis today
I got served quickly and my punctured tyre was fixed efficiently in no time. I highly recommend!
May 26, 2026
Unprompted review
Couldn’t have been more helpful
Couldn’t have been more helpful! ordered my tyre at tea time and was in garage by9 the next morning, the man sorry don’t know his name was just as helpful in garage as on the phone, highly recommended. I send the westcott place branches Stratton didn’t even answer the phone.
May 20, 2026
Safety with a smile.
Staff showed a safety first mantra.
Very helpful and experienced in all aspects of motoring safety and efficiency.
This combined with a friendly and welcoming attitude .
Top service with a smile.😊
May 20, 2026
Excellent customer service
Excellent customer service, knowledgable staff and valuable advice.
May 18, 2026
Reply from Protyre Autocare - Swindon Westcott Place
Hello Chris,
We truly appreciate your wonderful feedback. We are so pleased our team in centre provided excellent service and valuable advice. Thank you!
Best regards,
Eddie
Customer Care - Protyre
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