Protyre Autocare - Swindon Westcott Place Reviews 

603
TrustScore 5 out of 5

4.8

109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

Excellent service from the engineer, he sorted the issue with care and speed. There had been an issue which has been speedily resolved to both parties satisfaction. Well done to protyre custom... See more

Company replied

Rated 5 out of 5 stars

David or Dave the site manager was great, listened to what I explained to him regarding a slow puncture and passed this on the guy that fitted my tyres, straightforward no nonsense , passed this onto... See more

Rated 4 out of 5 stars

I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... See more

Rated 5 out of 5 stars

I needed my tyres changed on the day & when Bathwick in Stratton couldn’t fit me in, these guys did. They were so friendly & efficient, it was a real pleasure.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swindon Westcott Place

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, United Kingdom

  • 01793 527380

4.8

Excellent

TrustScore 5 out of 5

603 reviews

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4.8

All reviews

(603)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

I Purchased 4 tyres which were fitted…

I Purchased 4 tyres which were fitted very professionally and within the timeframe quoted.

December 10, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Harold​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service by Tony and Lewis.

Great service by Tony and Lewis.
I went in mid morning with a slow puncture - a nail near the wall of the tyre. It was clear it needed to be replaced.
They got a replacement in just after lunch and I was on my way soon afterwards.

November 24, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Brian,

We appreciate you taking the time to share your experience. We're glad that the team in centre could promptly assist you with your tyre replacement and get you back on the road quickly. It's great to hear that you received excellent service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The staff were polite and pleasant

The staff were polite and pleasant . Dealt with the problem straight away. Offered me a drink while I was waiting . Top class service

November 24, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Karen,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team in centre was polite and promptly addressed the issue.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Very pleased with the service I received. Went beyond their service to help me.

November 19, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Lillian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Customer,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.
And they didn’t keep me hanging about.
Good prices too.
However you need to widen the drop kerb. It was difficult getting my little car into the bay.

November 7, 2025
Rated 5 out of 5 stars

Quick tyre fitting

Quick tyre fitting. Free coffee

November 3, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as usual and friendly…

Great service as usual and friendly staff at Bathwick Tyres Westcott Place Swindon.

September 29, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Dear Rowers,

We're happy to hear about the great service you received at our Westcott Place Swindon branch.

We appreciate your positive feedback regarding our friendly staff.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

No fuss and just got on and did the…

No fuss and just got on and did the work the van was booked in for at a fair price.

October 27, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Robert,

We're happy to hear that the van service met your expectations with efficiency and fair pricing. Thank you for your positive feedback; we appreciate it!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good local tyre depot

Easy to arrange convenient appointment slot.
Work carried out in a timely manner.
Friendly staff.

October 21, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Terry,

We appreciate you taking the time to leave us a review. We're happy to hear that you found it easy to book an appointment and that our team in centre was friendly and efficient.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and good value tyre fitting

Really good value at the Swindon branch. Lewis was great and made me aware of all the options available to me. In and out within 30 minutes.

October 4, 2025
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Will​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No hidden gender

No hidden gender. Straightforward talking. Change my tyres and highlighted problems. I have used them before and have had no problems.

September 26, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello,

We're happy to hear that you appreciate our clear communication and problem highlighting during your tyre change. Thanks for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Online booking, same day fitting.

Online booking made, lowest price due to voucher code for the premium brand tyre I wanted and also reduced cost for wheel alignment. Same day, took half an hour and had a free coffee. The team were very professional and I received a free vehicle check. I shall be back for my next set.

September 22, 2025
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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