Protyre Autocare - Swindon Westcott Place Reviews 

603
TrustScore 5 out of 5

4.8

109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

Excellent service from the engineer, he sorted the issue with care and speed. There had been an issue which has been speedily resolved to both parties satisfaction. Well done to protyre custom... See more

Company replied

Rated 4 out of 5 stars

I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... See more

Rated 5 out of 5 stars

Two rear tyres fitted very quickly, within half an hour including tracking adjustment of the front wheels.... great service.

Company replied

Rated 5 out of 5 stars

Fantastic service, great price, friendly and very helpful. I was desperate for two tyres before an airport trip and this company came to the rescue. Will definitely recommend them to anyone that nee... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swindon Westcott Place

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, United Kingdom

  • 01793 527380

4.8

Excellent

TrustScore 5 out of 5

603 reviews

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4.8

All reviews

(603)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt friendly and efficient service

Having had a puncture on the Motorway (M4), I arrived at the Protyre depot in need of a new type. The staff were extremely helpful, friendly and efficient and I had my new tyre fitted promptly and was on my way very quickly.

July 2, 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Dave,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, re gassed my air con and gave me some handy tips.
Lovely and friendly guys, also get a coffee which is a big bonus

June 19, 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Miss Cooper​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service from Westcott Place…

Fantastic service from Westcott Place branch. Went in with a puncture on one tyre and worn tread on the other. Lewis could not have been any more helpful. Managed to move things about to fit me in there and then.
Very well priced. Friendly service and got me out of a pinch.
Would definitely recomend

June 26, 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Daniel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Westcott Place…

Excellent service from Westcott Place on Thursday, went in to have a tyre changed and needed more than I had booked for, the man I spoke to didn’t have it in stock but went out of his way to get it sorted for me as I was driving to the airport first thing the following day! He managed to complete the job at a reasonable price! Found them very trustworthy, friendly and nothing was too much trouble. I will defo be back and will be telling my friends where to come! Reasonable, Friendly & Trustworthy

June 11, 2026
Unprompted review
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Stacey,

We are so pleased to hear about your excellent experience with us! It's wonderful to know that we could assist you, especially with your travel plans. We truly appreciate your kind words and look forward to welcoming you back.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Booked in to get a tyre replaced but…

Booked in to get a tyre replaced but they were able to fix it. They also pointed out our two front tyres were very close to limit so changed them too. I've never had bad service from the Bathwick/protyre guys on Turner Street. Staff are great and have always trusted them to be honest (they've either sent me away because I had plenty of tread left in my tyres; or they've mended tyres with nails in rather than replacing).
Would recommend.

June 3, 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Mel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service with excellent customer services

The staff could not have been more helpful.

June 3, 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Mrs Kowald,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Couldn’t have been more helpful

Couldn’t have been more helpful! ordered my tyre at tea time and was in garage by9 the next morning, the man sorry don’t know his name was just as helpful in garage as on the phone, highly recommended. I send the westcott place branches Stratton didn’t even answer the phone.

May 20, 2026
Rated 5 out of 5 stars

Safety with a smile.

Staff showed a safety first mantra.
Very helpful and experienced in all aspects of motoring safety and efficiency.
This combined with a friendly and welcoming attitude .
Top service with a smile.😊

May 20, 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, knowledgable staff and valuable advice.

May 18, 2026
Protyre Autocare - Swindon Westcott Place logo

Reply from Protyre Autocare - Swindon Westcott Place

Hello Chris,

We truly appreciate your wonderful feedback. We are so pleased our team in centre provided excellent service and valuable advice. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Booked aircon regas online

Booked aircon regas online. Visited branch & confirmed appointment with Lewis. He got my car in straight away & connected to the aircon machine. Told me it would take about 1 hour. Had a coffee as machine on free vend. Lewis was very knowledgeable. I was really happy with the service I received. Well done Lewis.

May 13, 2026
Rated 5 out of 5 stars

Always 10/10

The staff are always friendly & very helpful. There's no hard sell, just information of what's required & competitive prices.
Have used them for years & hope they never move!

April 30, 2026
Rated 5 out of 5 stars

New Tyres

Very good service even though they were running a bit behind, they kept me informed what was going on. And would deal with me as soon as possible. 08/04/2026

April 13, 2026
Rated 5 out of 5 stars

A perfect visit

So I ended up double-booking myself but Protyre had no problem rearranging my booking for later in the day. When I did actually turn up a bay was free, I drove straight in and my pre-booked tyres were fitted in under 30 minutes. The tyres that I ordered were cheaper than anywhere else including BlackCircles and supplied in 48 hours. The staff were friendly and helpful.

April 6, 2026
Rated 4 out of 5 stars

Ordered/ þ my new tyres wirh a delivery…

Ordered/ þ my new tyres wirh a delivery promised for the following morning. The delivery did not arrive. The delivery was promised for the afternoon. Was unable to come back for the afternoon delivery due to a hospital appointment so rebooked for the following morning.Tyres was there and the fitting was done. No problem from the garage the only problem was caused by the failure of the lorry delivery.

April 1, 2026

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