Protyre Autocare - Telford Reviews 

1,382
TrustScore 5 out of 5

4.9

Stafford Park 1, Telford, TF3 3BD Telford, Shropshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more

Rated 5 out of 5 stars

The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more

Company replied

Rated 5 out of 5 stars

Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommen... See more

Company replied

Rated 5 out of 5 stars

What a great Team of genuine , happy & helpful people ... The issue my car was booked in with was identified as something that I would need to go back to my dealership with & at no charge for their t... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom

  • 01952 290202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,382)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff are excellent at Telford protyre.

The staff were excellent. They were polite, happy, helpful & professional. The tyres were available in store and the work was done immediately and completed in good time. The tyres were great and were expertly fitted with no issues. The overall experience was great.

December 9, 2025
Rated 5 out of 5 stars

Great service

Great service, quick and easy. Friendly staff and just out the door in minutes with a new set of tyres. Perfect 👍🏻

December 10, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Rich​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always

November 24, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Lovely members of staff, settled my enquires and showed me directly what needed changing on my vehicle. Gave good feedback and fair prices. Good experience.

November 26, 2025
Rated 5 out of 5 stars

Fantastic service from Kev & Jordan

Fantastic service from Kevin and Jordan, fully explained everything to me and fixed my cars breaks and tyres. I had a follow up question and Kev put my mind at ease. 100% recommend.

November 26, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Sarah,

We're happy to hear that you received fantastic service from our team at our Telford branch!

We appreciate that everything was fully explained to you and your car's brakes and tyres were fixed to your satisfaction.

We're glad we put your mind at ease with your follow-up question, and we appreciate your recommendation.

We will Look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Prompt, friendly and efficient service.
Competitive Prices.
What else could you want

November 24, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Bruce,

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our service prompt, friendly, efficient, and competitively priced.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good customer service 👍

Good customer service 👍
Only issue I have is the unplugging of my car camera, and movement of position
I had to go to halfords for them to sort it out
Otherwise always been happy with service
Kind regards ann

November 14, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Ann,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre relacement

Supplied and fitted two tyres at good price, safety check on car all done at the time stated. No extras and no trying to sell me any extras. Even gave me details of a Michelin cash back plan, which as given me back £15.

November 15, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Thomas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys in Protyre Stafford Park

Turned up no appointment. Had to leave the car. Puncture on re near side tyre. Fixed in less than 4 hours. Great guys in Stafford Park Depot

November 14, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Gillian​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest

Honest, friendly and reliable staff. Things are explained in a way that's easy to understand without being patronising and always helpful when you have a query or problem. Not intimidating like some other garages!

November 19, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Samantha,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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