Protyre Autocare - Tetbury Reviews 

915
TrustScore 5 out of 5

4.9

Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more

Company replied

Rated 5 out of 5 stars

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more

Company replied

Rated 5 out of 5 stars

All good,MOT,service and re-gased air conditioning ( did this free of charge as done last August ,but still not good)Detected leak in system,put some dye in to help diagnose if had further problem.To... See more

Company replied

Rated 4 out of 5 stars

Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, United Kingdom

  • 01666 503467

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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4.9

All reviews

(915)

35,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and efficient service with a…

Friendly and efficient service with a great price online

November 17, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Bruce,

We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you found our service efficient and friendly.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service, everything was explained really clearly!

November 1, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Alice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always good service

As always good service , good speed and a sensible price

October 27, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Mr Thompson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team

Great team, always in good hands in Tetbury Protyre.

October 22, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Tori,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service, informative, excellent advice and lots of smiles. What a great team there is in Tetbury.

October 22, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Warren​,

We would like to thank you for sharing your feedback regarding the service you received at our Tetbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good experience

Warm welcome. Very helpful staff. Work done on time. Informed by telephone message that car was ready for collection.

October 20, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Tetbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wouldn't go anywhere else

Quick to answer phone. Knowledgeable about products. Clean, well staffed and well-managed reception. Reasonable pricing. Now that I've been here a few times I wouldn't go anywhere else unless I had to.

October 17, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Ivor,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre do it again!

I needed a tyre fast (after yet another pothole incident!) and the guys at Protyre came up trumps. They not only had my obscure tyre size in stock but were on to my car as soon as I arrived and completed the work within the timeframe quoted. Friendly and efficient service at a competitive price.

October 15, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, very efficient and great team, a pleasure to deal with.

October 13, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Mrs Frost,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Arrived without an appointment late…

Arrived without an appointment late afternoon on an AA tree after a blowout. They checked everything and replaced the tyre straightaway - brilliant and friendly service!

October 10, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Steve,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful and informative…

Helpful and informative to get through MOT and service issues and bookings.

September 29, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient. One downside they were going to email a receipt but I didn't receive one

October 6, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Robert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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