Protyre Autocare - Tetbury Reviews 

915
TrustScore 5 out of 5

4.9

Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more

Company replied

Rated 5 out of 5 stars

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more

Company replied

Rated 5 out of 5 stars

All good,MOT,service and re-gased air conditioning ( did this free of charge as done last August ,but still not good)Detected leak in system,put some dye in to help diagnose if had further problem.To... See more

Company replied

Rated 4 out of 5 stars

Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, United Kingdom

  • 01666 503467

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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4.9

All reviews

(915)

35,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt response to my request

Prompt response to my request, the car was in the same day, the secondary problem was resolved as soon as the part was available
Always friendly and helpful

December 8, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service at Tetbury

Easy to book online and friendly helpful staff at the Tetbury branch.

December 1, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Gaynor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Excellent service as usual

Excellent service as usual, apart from:
1. I had to wait a few hours for the delivery of engine oil.
2. I asked for a small oil leak under the engine to be checked. The leak is still there.

December 1, 2025
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff

December 1, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Mrs Warner,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Mr Dickens,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I bought the tyres on line after advice…

I bought the tyres on line after advice at my local garage, the ease of booking an appointment and fitting was very efficient, and carried out faultlessly.
Would throughly recommend Tetbury and their staff for anyone needing tyres at a competitive price and easy fiiting

November 19, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite helpful staff

November 13, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Mrs Clapham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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