Protyre Autocare - Tetbury Reviews 

915
TrustScore 5 out of 5

4.9

Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more

Company replied

Rated 5 out of 5 stars

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more

Company replied

Rated 5 out of 5 stars

All good,MOT,service and re-gased air conditioning ( did this free of charge as done last August ,but still not good)Detected leak in system,put some dye in to help diagnose if had further problem.To... See more

Company replied

Rated 4 out of 5 stars

Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, United Kingdom

  • 01666 503467

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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4.9

All reviews

(915)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Service as always

Really great team at Protyre Tetbury. Quick service, well managed team, everyone seems to be comfortable in their roles irrespective of seniority or experience levels.

January 19, 2026
Rated 5 out of 5 stars

Cannot fault how brilliant the team…

Cannot fault how brilliant the team are.
Fast and efficient!

Thanks

January 13, 2026
Unprompted review
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tetbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and enthusiastic staff. Quick service and a great job.

January 12, 2026
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Tetbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were as helpful as ever

The staff were as helpful as ever , nice that they will just check the tread so you can get the most out of your tyres. Very accommodating on booking in and great to see a young lady in there too .

January 12, 2026
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear Hazel,

We appreciate you taking the time to leave us such positive feedback!

We're happy to hear that you found our team at our Tetbury branch helpful and accommodating.

It's great to know you value our complimentary tread checks.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Fast efficient and friendly help

Fast efficient and friendly help, with 2 tyres which were not holding pressure, many thanks

January 9, 2026
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Tetbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful and professional, would recommend.

Friendly, professional service and flexible time slots offered.

January 5, 2026
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear Sarah H,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you found our service professional and friendly, and that you were able to find a time that worked for you at our Tetbury branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic customer service as always…

Fantastic customer service as always from Keith, always kept informed and work completed in a timely and professional manner.

December 29, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear donna elliott,

We appreciate you taking the time to share your positive experience you had with our team at our Tetbury branch.

We're happy to hear that you were kept informed and that the work was completed professionally and promptly.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great staff, very efficient, very knowledgeable and a good solid job

December 31, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear Mr Knight,

We appreciate you taking the time to leave us this fantastic review!

We are so glad to hear that you found our team at our Tetbury branch knowledgeable and efficient .

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 2 out of 5 stars

I HAVE DONE WITH A GOLD SERVICE FOR MY…

I HAVE DONE WITH A GOLD SERVICE FOR MY CAR FEW DAYS BEFORE. BUT I COUDNT RECEIVE ANY RECEPIT OR ANY MAILS REGARDING MY SERVICE AS THEY TOLD THEY WILL SEND A DETAILED MAIL REGARDING THE SERVICE.STILL WAITING FOR THE MAIL THANKS.

December 22, 2025
Protyre Autocare - Tetbury logo

Reply from Protyre Autocare - Tetbury

Dear Mr Antony,

Thank you for bringing this to our attention.

We have just emailed your invoice over to you, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.

Your concerns have also been raised with the Area Manager who will look into this and will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Contact Centre Advisor

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