Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more
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Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.
Company replied
The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuf... See more
What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more
Company replied
Company details
About Protyre Autocare - Tiers Cross
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom
- 01437 890100
4.7
Excellent
457 reviews
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Friendly and swift service.
August 7, 2024
The tyre fitting was easy and done…
The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuff and went back at the time they suggested whereupon my tyres were fitted immediately. Friendly place with the right amount of respect for the customer without toadying.
July 24, 2024
Efficient and would use again.
Very efficient and well mannered. Only complaint was that they were understaffed and in consequence running late.
July 3, 2024
AC Problem
I was having a problem with the AC on my car, phoned Protyre at Tiers Cross. Chris was extremely helpful, said he was able to take a look later that day which he did and sorted out the problem 🤞
Thank you Chris
June 11, 2024
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Gold service isn't all it's cracked up to be!
I took my car for a Gold service, whilst travelling there, I had warning lights come up, I alerted the team there and was assured it would be looked at. When I collected the car, I was told their plug in diagnostic machine did not recognise my car, there for nothing was done. The following day my brakes failed, it turns out a burst brake pipe had been missed and all the brake fluid drained out. The staff denied any responsibility for the burst pipe, which I accept, what I cannot accept is that they missed the leaking brake fluid on the rear axle and the low brake fluid in the reservoir.
I had paid over £300 for a substandard service.
June 11, 2024
Reply from Protyre Autocare - Tiers Cross
Dear Kev Garlick,
Thank you for taking the time to bring this matter to our attention.
We deeply regret that our diagnostic equipment failed to identify the issue with your vehicle, resulting in the missed brake pipe issue. We understand that this has caused significant inconvenience and safety concerns for you, and we assure you that we are taking immediate steps to address this matter.
We have raised this the Area Manager who will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Quality as always
Great job
Happy with service.
Team always does a quality job.
Will be back again.
May 24, 2024
Reply from Protyre Autocare - Tiers Cross
Dear Matt,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Tyres fitted quickly and at a…
Tyres fitted quickly and at a competitive price
Good service
May 21, 2024
Did what was asked for (tracking)
Did what was asked for (tracking). Seems to have been done properly, at least the steering wheel is centred when going straight.
May 22, 2024
Knowledgeable, helpful, polite, great value for money
Respectful of car, helpful, very pleasant, excellent service, tyre & tracking done, excellent value for money, wouldn't go anywhere else
May 22, 2024
Really helpful costumer service who…
Really helpful costumer service who checked my tires for me and although I’d booked to have 3 replaced (on another garages advice) in the end they were checked and only one needed doing. They did it then and there for me. Really helpful good prices and a good service.
May 22, 2024
Just good prompt customer service
May 1, 2024
Quick and efficient
Quick and efficient, and there was no bother even though I ordered the incorrect size tyre.
April 24, 2024
Very quick service competitive price…
Very quick service competitive price and very friendly knowledgeable staff.
April 24, 2024
Boys were amazing and very helpful…
Boys were amazing and very helpful sorting my problem out , above and beyond. Highly recommend
April 17, 2024
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