Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... See more
Company replied
Location
Switch locationMarch End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
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prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we d... See more
Company replied
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... See more
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went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... See more
Company details
About Protyre Autocare - Wednesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, United Kingdom
- 01902 863614
4.5
Excellent
1K reviews
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Team were quick to see to my vehicle…
Team were quick to see to my vehicle for a free check. Was told to bring car back next morning for investigation and issue was resolved by afternoon. Cheers!
March 18, 2026
Had 4 new tyres fitted - very happy customer
Booked online to have 4 new tyres fitted to my car (to replace 4 mismatched tyres that came with it when I bought it). What an excellent experience all round! From the phone call with the very friendly and helpful Montel to confirm my appointment through to the tyre fitting itself (so sorry, didn't get the tyre fitter's name but he was brilliant). The atmosphere was professional but relaxed and friendly as well and the tyre fitting was done in good time. I was super pleased with the service and highly recommend ProTyre Wednesfield.
March 19, 2026
Unprompted review
A good experience
It was good being able to choose to book online .From when i dropped my car off to being picked up the customer service and communication was really good .I would choose your company again and would recommend as i found your charges were good . Thanyou.
March 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Theft and MOT’s
I had booked an MOT and they didn’t recognise the booking and then I felt the garage robbed me.
They put on parts and changed me that I hadn’t been quoted for then refused to explain it.
They were overly ridiculous on the advisories which I’m sure will cost me in the future.
I’ll never use them again.
2 months on and still no word from the ‘promised’ area management.
No surprise to get more untruths from this company, dishonest staff can often be lead by dishonest management.
March 9, 2026
Reply from Protyre Autocare - Wednesfield
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service every time
Always friendly and super helpful, as a woman of a certain age, I need my car to be looked after and I would recommend 100% five star service
February 18, 2026
Always go here it's a local business…
Always go here it's a local business and excellent service.
March 2, 2026
£700 for a bulb failure/
Have used Chemix Wednesfield(proTyre) over many years, this time an MOT and service ended up costing £1000 due to a position light failure, despite passing mot in two previous occasions! Sadly needless to say won't be useing them agai.
February 23, 2026
Reply from Protyre Autocare - Wednesfield
Dear Nick,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
drop off in the morning and they phone…
drop off in the morning and they phone when ready for pick up any problems they inform you its hassle free
February 23, 2026
A very accommodating and courteous…
A very accommodating and courteous service. I would recommend to anyone.
February 11, 2026
Excellent honest advice speedy…
Excellent honest advice speedy professional service
February 18, 2026
Very helpful
Very helpful. Good friendly service everyone 100%. Thank you Cliff Rowe.
February 16, 2026
MOT and service repair.
Had MOT and service done, also had to have ball joint replaced for MOT. Second one on same side in 2 years?
The first one lasted 8yrs
Quoted £220 + £100 for ball joint replacement
For some Reason was overcharged still waiting for refund.
February 16, 2026
Reply from Protyre Autocare - Wednesfield
Dear Andrew Pugh,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Waited 10 minutes at reception before…
Waited 10 minutes at reception before being served.
February 11, 2026
Reply from Protyre Autocare - Wednesfield
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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