Protyre Autocare - Wednesfield Reviews 

1,052
TrustScore 4.5 out of 5

4.5

March End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB


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Rated 5 out of 5 stars

Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... See more

Company replied

Rated 3 out of 5 stars

prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we d... See more

Company replied

Rated 5 out of 5 stars

I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... See more

Company replied

Rated 5 out of 5 stars

went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, United Kingdom

  • 01902 863614

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,052)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy efficient battery replacement.

From carrying out the initial battery test to sourcing a replacement and fitting it the following day (it could have been within a couple of hours but had a prior engagement) - speedy, professional and friendly service - they obviously knew what they were doing. Would thoroughly recommend them.

October 22, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Dear Brian,

We're happy to hear that you received speedy, professional, and friendly service at our Wednesfield branch.

It's great to know that you were satisfied with our battery replacement service and would recommend us.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Kind and helpful staff

The staff were extremely kind and helpful. They sorted my problem even though my car wasn't actually booked in. Have been there before and would certainly use them in the future.

October 8, 2025
Rated 5 out of 5 stars

Great service once again.

Been taking my cars to these guys for years. Non pushy friendly service given every time by competent knowledgeable staff. They also give best price so it’s win win.

October 10, 2025
Rated 5 out of 5 stars

Genuine and trusting

Went here to have 2 new front tyres fitted from Black Circles. Real nice genuine people, friendly receptionist, warm waiting area. Advised me to check the wheel alignment, I had this done, and because I have had previous work done to it, it was out completely. Gave me a report from my car to see the alignment readings. Accepted to have all 4 done, the guy said he couldn't do the back as one was seized, I already knew this as I had been told previously. Proves that these guys are honest and reliable.
A real positive experience here! Thank you all 😊

September 27, 2025
Unprompted review
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Hello Charlotte,

We're happy you had a positive experience with your new tyres and alignment check. We appreciate your feedback regarding our team in centres honesty and helpfulness. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Annual service scare tactics

I only visited for a annual service because it was local. After MOT at a different garage, 2 of my tyres were given an advisory. Protyre tried to scare me into 4 new tyres, one being so bad they could not test drive it after the service. This worried me so I visited a local tyre fitter and they said all 4 were legal but 2 were close so I changed the 2. They even tried to upsell the service. Protyre need to stop scaremongering and upselling. They don't seem to have learnt by being caught out the last time. I shall not be visiting again and would advise anyone to take care and watch out for runaway charges.

September 29, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Dear Customer,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Had to wait 45 minutes before they…

Had to wait 45 minutes before they started fitting the tyre despite an appointment booked and for 15 minutes there was no other cars on the ramp.. disappointed that my time was not valued while I can see that 3 employees were just standing there chatting . Otherwise fair prices and friendly reception.

September 26, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Dear Khaldoun Bitar,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Wednesfield branch has not been a positive one for you on this occasion due to the wait time. 

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent

Excellent. Fitted me in without appointment

September 22, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Hello Cally,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff going going all out to help the…

Staff going going all out to help the customer plus they were very friendly.

September 22, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Dear Mr Wiggan

We appreciate you taking the time to leave us such positive feedback.

We're so glad to hear that our team was friendly and went the extra mile for you at our Wednesfield branch

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly helpful staff l, use them regularly so happy to recommend.

Friendly helpful staff. Use them regularly

September 22, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Hello Nick​,

We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service provided as usual

Excellent service provided as usual, many thanks 👍

September 19, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

two front tyres. Vem.m.essional and the female manager was very helpful.

Excellent service to replace my two front tyres and the female manager was very helpful.

September 10, 2025
Protyre Autocare - Wednesfield logo

Reply from Protyre Autocare - Wednesfield

Hello Mr Fletcher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good value for money

Very good value for money, I received a professional service and the staff explained in simple terms what was wrong with my vehicle and how they were going to fix it. I was told the cost upfront. Would highly recommend, it was also nice and refreshing to get mechanical information in detail from a female technician/manager.

September 10, 2025
Rated 4 out of 5 stars

First class service

Originally went in for a puncture repair but after investigation of the tyre when off the car the tyre was unsuitable for repair. Both rear tyres where close to replacement so Protyre firstly agreed to match the price quoted by another online provider then acquired to the tyres by pm the same day and fitted them. First class service again!

September 8, 2025

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