Protyre Autocare - Wells Reviews 1,526

TrustScore 4.5 out of 5

4.7

Webbs Close, West Street, BA5 2HW Wells, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more

Company replied

Rated 5 out of 5 stars

Super friendly and helpful staff, I was really pleased to find my 4x4 tyres here and get them fitted so quickly. Great service thanks, highly recommended : )

Rated 4 out of 5 stars

Prompt professional service knowledge staff Tyres were fitted within an hour just had to pay more for the tracking.

Rated 4 out of 5 stars

The team at Wells were very good and deserve a rating of 5 stars, but issues outside of their control meant a delay in fitting and two trips to the garage. The online ordering system advised tyre ava... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom

  • 01749 673352

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great help we were travelling in are…

Great help we were travelling in are campervan
Fitted us in for 2 new tyres
No problem
Manager & his team were first class
Many thanks.

June 22, 2026
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Dear Customer,

We're so glad we could assist you with your campervan and get you back on the road safely at our Wells branch.

We appreciate your kind words about our team!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service helpful frendly staff

Great service helpful frendly staff

June 22, 2026
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello Colin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and easy

June 22, 2026
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello Sid,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello Patrick,

We're delighted you're happy with our service. Thank you for your continued support!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick efficient service by polite and…

Quick efficient service by polite and helpful staff

June 17, 2026
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from the team

Excellent service from the team

June 15, 2026
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello Matthew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good all round service

Good all round service, communication and clear advice.

June 12, 2026
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello E Moynihan,

We truly appreciate your 5-star review! We are delighted to hear you received good service, communication, and clear advice from the in centre team.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service.

Excellent service.

Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning.

Faulty valve replaced FOC.

So good to know that 'old-fashioned' service is still available from a national chain.

June 9, 2026
Unprompted review
Protyre Autocare - Wells logo

Reply from Protyre Autocare - Wells

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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