I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
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I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Called Protyre instead of trying to book online, as I was hoping for a repair on my slow puncture rather than purchasing a new tyre upfront. Phone answered quickly and they were able to see me same da... See more
Company replied
Thorough job done on tyre replacement and tracking. Overpayment repaid promptly , with no quibbles. Work took over two hours to finish from appointment time.
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Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
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Matt was incredibly helpful, efficient and kind. I had a service and separate MOT and all good.
Tyres were very reasonable priced and fitted quickly
I had my car MOT'd in their Wells branch and as always they carried out the job in good time.
I recommend anyone to get their vehicle dealt with by them.
I had experienced a flat tyre whilst on the road. The AA recovered me to Protyre in Wells, who sorted me out quickly and I was back on the road sharpish.

Reply from Protyre Autocare - Wells
Impressed with the quality of the service and helpful advice regarding emergency repairs carried out by another garage which needed attention
Excellent service have used for years, always trustworthy
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