I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
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I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
Company replied
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Thorough job done on tyre replacement and tracking. Overpayment repaid promptly , with no quibbles. Work took over two hours to finish from appointment time.
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Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
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My daughter’s car was brought in for a mot. Whilst going. Through the test the washer jet pipe had blown off and the water jet and the washer guild ran down the bulkhead a the heater pipes going through it. They pulled the car off of the ramp and stopped the test and marked it as a fail. I fixed the items on the failure sheet. When I found the washer jet pipe disconnect I reconnected it and tested the vehicle.it never has any overheating problems. I took it back for a retest and left the car with them. When I returned the protyre person on the desk told me that the car needed to be bright in for another test because it over heated again. But the vehicle was not even put onto the lift so that it could be tested.
They are a cowboy operation. They always find items wrong even if there are none to be found.i will never use them again

Reply from Protyre Autocare - Wells
Air conditioning service was not successful. Tried again but same result. Unfortunately they don’t have the skills to resolve the problem so £60 wasted.

Reply from Protyre Autocare - Wells
They also did my other car whilst I waited for the one that was booked in. Very helpful and fast service.
Know your coming and great you by name on arrival my third visit this year in one of my three vehicles and can usually find an offeror deal online.
Although there was a bit of a mix up with my Protyre online tyre order(the tyres didn’t arrive at the fitters in time for the pre booked appointment) when I arrived for my re-arranged appointment the tyres were fitted straight away.
Great communication from the guys,explaining the works from start to finish. Work completed on time and at a very reasonable cost.
Will definitely be using them again.
Friendly staff nothing any trouble for the team great job

Reply from Protyre Autocare - Wells
Great deal online from Protyre. Discounted tyres and discounted tracking. Arrived 5 mins early to booking. Left car with them. 30 mins later get the call car is done; two new tyres fitted & tracking. Very happy with the service I received. Lost 1 star as didn't replace custom valve cap on one wheel.. yeah I'm being picky. Recommended.
We always use Protyre for great value and excellent service. It’s great to be able to book everything online and to know exactly what we will be paying. Great service on the desk from the young manager who answered all our questions before we had to ask!
Still waiting for my email with quote for replacement a week later

Reply from Protyre Autocare - Wells
I booked on line and was given an 8.30 appointment but when I turned up at that time I was told the MOT was at 10.45 and the service would follow. I complained and they agreed to do the service first but the fact is that I should have been told that the start was at 10.45. Also the act of taking my payment 5 weeks before anything was done is something I haven’t come across before and I won’t be doing again.

Reply from Protyre Autocare - Wells
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