I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
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Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
Company replied
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Thorough job done on tyre replacement and tracking. Overpayment repaid promptly , with no quibbles. Work took over two hours to finish from appointment time.
Company details
About Protyre Autocare - Wells
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
- 01749 673352
4.7
Excellent
2K reviews
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Always good service
Always good service, polite and explains everything especially when technology lets them down. Will always use Wells Protyre as they always deliver a good service.
November 29, 2025
Reply from Protyre Autocare - Wells
Dear Mrs Jane Salter,
We appreciate you taking the time to leave us your positive feedback.
We're happy to hear that you consistently receive great service from our team at our Wells branch.
We value your continued custom.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Efficient MOT ready in an hour as told.
Efficient MOT ready in an hour as told.
Then brake pad replacement the same afternoon.
November 24, 2025
Reply from Protyre Autocare - Wells
Hello Nicole,
We're happy to hear that your MOT and brake pad replacement were completed efficiently by the team in centre. Thank you for sharing your positive experience with us; we appreciate your feedback!
Best regards,
Eddie
Customer Care - Protyre
Friendly, efficient and helpful.
I would highly recommend the Wells Protyre under its current staff. They were all helpful, kind and efficient. One could not really ask for more.
November 24, 2025
A new team to us, who performed well.
A new team to us, having used this branch for some time.
A good overall experience for us. Responsive attitude and very helpful approach. Our car initially failed its MOT due to a brake pad issue. The guys gave us a reasonable quote to deal with the problem and were able to deal with it the same day.
A slightly longer wait to collect it than anticipated, but that wasn’t a concern. It was great to get the car fixed and a new MOT.
Good luck to Cory and the team. We will be back again.
November 20, 2025
Very helpful and prompt service when…
Very helpful and prompt service when checking my tyres and organising for two replacements. Tyres arrived and we're fitted within 24 hours.
November 19, 2025
Easy to book
Easy to book, work all completed in good time. Vehicle available to pick up at the advised time
November 24, 2025
Great Company and Friendly Team
Great company to deal with. Booked online, arrived to a friendly greeting and the guys did a great job in good time. I use them for both my wife and my car. Thank you ProTyre Wells!
November 15, 2025
Reply from Protyre Autocare - Wells
Hello Jacques,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wells Tyre Services (Team ProTyre) - great service
I came across ProTyre and their local branch via a web search. On visiting the branch I was required to book a slot online for a puncture repair, as it was late in the afternoon. They also advised that as I had enquired for quotes for two new tyres that I’d be best to purchase them from the online portal as I’d get the applicable 2 or 4 tyre discount offers. This I did and it saved me £25. I was able to purchase and book a slot for the following day. The Wells facility Sales staff and fitters were very helpful and answered my queries and observations readily. Great team and experience, highly recommended!
November 19, 2025
Reply from Protyre Autocare - Wells
Hello Graeme,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Well pleased with my visit to protyre…
Well pleased with my visit to protyre Wells, very pleasant staff, didn't wait long, thank you protyre Wells.
November 15, 2025
Reply from Protyre Autocare - Wells
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
quick and helpful service
November 19, 2025
Reply from Protyre Autocare - Wells
Hello Mr Gardner,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service on a slow puncture
Called Protyre instead of trying to book online, as I was hoping for a repair on my slow puncture rather than purchasing a new tyre upfront. Phone answered quickly and they were able to see me same day, arrived early and was seen promptly. Friendly service and were very patient as I had forgotten to locate my wheel nuts beforehand. They repaired the tyre, saving me a big expense, thank you very much indeed. Gave me advice on wear on other tyres however no pressure to purchase. Waiting room could do with a little make over, otherwise smooth and quick service, will be returning
November 8, 2025
Reply from Protyre Autocare - Wells
Hello Zoe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The lead weights used to balance my new…
The lead weights used to balance my new front tyre had detached themselves, so I returned to Protyre and without hesitation, they got straight onto rectifying it!
No excuses or grousing, just a friendly efficient service.
November 12, 2025
My tyre pressure warning light.
My tyre pressure warning light.
Protyre fixed this and did it free of charge.
November 3, 2025
Unprompted review
Reply from Protyre Autocare - Wells
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The new manager is great
The new manager is great.
He wasn’t afraid to get involved with his staff when I had concerns, which is great. As a customer I should feel confident & informed about what is happening & why. Things can easily go wrong, if there’s a lack of communication
It’s all about customer service, so hence the 5 *
October 29, 2025
Reply from Protyre Autocare - Wells
Hello Nina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Wells
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff
October 29, 2025
Reply from Protyre Autocare - Wells
Hello Joan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and great price for…
Excellent service and great price for the tyres
October 25, 2025
Reply from Protyre Autocare - Wells
Dear Mr Pidgeon
We appreciate you taking the time to share your positive experience you had with our team at our Wells branch.
We're so glad you were happy with our service and prices!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Quick service after contacting the…
Quick service after contacting the company. Very pleasant staff. Good, well informed advice.
October 22, 2025
Reply from Protyre Autocare - Wells
Dear Satisfied Customer,
We appreciate you taking the time to share your positive experience you had with out team at our Wells branch.
We're happy to hear that you received quick service and well-informed advice from our pleasant staff.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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