Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.... See more
Company replied
Location
Switch locationUnit 8 Quadrant Park, Mundells, AL7 1FS Welwyn Garden City, Hertfordshire, GB
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Perfect as always , car was in at booked time for MOT, offered to wait in customer area, 25 minutes later all done, Would recommend booking with Pro tyre for all your vehicle requirements.
Company replied
Wow, super fast check in for my MOT such welcoming staff. Unfortunately my car failed on the brake pads, however these were fitted ASAP and the car passed. Communication with all of the team was firs... See more
Went to Protyre as I had a problem with pressure in front tyre. They discovered that the tyre hadn’t been put on the wheel properly. The beading had been shredded on the inside of the rim and a la... See more
Company details
About Protyre Autocare - Welwyn Garden City
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 8 Quadrant Park, Mundells, AL7 1FS, Welwyn Garden City, Hertfordshire, United Kingdom
- 01707 322399
4.9
Excellent
1K reviews
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Aircon re-charge
Aircon re-charge. Booked a slot and paid for online & competitive price compared to other local outlets. All good.
June 12, 2026
Reply from Protyre Autocare - Welwyn Garden City
Dear John,
We're happy to hear that our aircon recharge service and competitive pricing met your expectations at our Welwyn Garden City branch.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
It was very easy to make the…
It was very easy to make the appointment. The work was completed and I was notified that it was ready for collection.
June 15, 2026
Reply from Protyre Autocare - Welwyn Garden City
Hello Mr Hollands,
We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Aircon regass
Booked in to get my aircon regassed. Very quick service and reasonably priced. Happy customer!
June 3, 2026
Reply from Protyre Autocare - Welwyn Garden City
Hello Gemma,
We're so glad to hear you had a positive experience with our aircon service. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Welwyn Garden City
Hello Mrs Heather Elliott,
We're glad our in centre team provided quick, friendly service. Thank you for your feedback and custom!
Best regards,
Eddie
Customer Care - Protyre
Quick turnaround and good value and…
Quick turnaround and good value and service. Changed two front tyres following inspection. Good price and service. Recommended.
June 5, 2026
Reply from Protyre Autocare - Welwyn Garden City
Hello Mr Short,
We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient staff that were…
Friendly and efficient staff that were very helpful and professional
May 29, 2026
Reply from Protyre Autocare - Welwyn Garden City
Hello Ms Barrow,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
very good service
May 27, 2026
Reply from Protyre Autocare - Welwyn Garden City
Hello Mr Hossen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent speedy service
Excellent speedy service, very kind and helpful staff. Good price 🤩 coming back here every year 💪🏼
June 8, 2026
Reply from Protyre Autocare - Welwyn Garden City
Hello Martyna,
We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Trustworthy and reliable
I have been here many times and have always found them very helpful, friendly and reliable. I trust what they say. I have had work done on my car and had MOTs here and wouldn't go anywhere else now.
May 29, 2026
First class friendly service. I and my family have used this garage…
I and my family have used this garage for years and the friendly staff have never let me down. Always go the extra mile they even filled my washers up which maybe a small thing but something that they did not have to do
May 30, 2026
Had a progreat serviceblem where brake lights were…
Had a problem where brake lights were not working, quickly resolved and repaired. Advised on tyres and nail in one, so we could get them repaired
June 1, 2026
MOT and Service
Prompt delivery - work done on car and contacted when ready.
Advisory issues discussed - not pressured to carry out all of the repairs/improvements.
Good customer service.
May 29, 2026
very helpful and efficient service
May 29, 2026
Courteous and efficient
May 25, 2026
great fast service for aircon and mot
May 22, 2026
GO ELSEWHERE
I'm a new driver and I came in for what I thought was a tyre air filling but turned out ALL 4 wheels needed replacing - clearly overwhelmed and distressed only to be met with some cold faced staff quoting over half a grand minimum to have them replaced. Some nice staff explained to me how bad the tires were but luckily after chatting with my dad who sent me to the closest kwikfit, I was very quickly assured, advised and quoted a whole £300 less! So ridiculous seeing a young girl distressed and trying to rip me off with unnecessary premium pricing! GO ELSEWHERE
May 18, 2026
Unprompted review
Reply from Protyre Autocare - Welwyn Garden City
Dear Fayoke Adewuyi,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
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