Protyre Autocare - Welwyn Garden City Reviews 

1,250
TrustScore 5 out of 5

4.9

Unit 8 Quadrant Park, Mundells, AL7 1FS Welwyn Garden City, Hertfordshire, GB


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Rated 5 out of 5 stars

Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.... See more

Company replied

Rated 5 out of 5 stars

Booked online as usual for great price And time slot always use Welwyn for great service keep up good work 👍

Rated 5 out of 5 stars

Professional Company, good service, reasonable rates, trust them completely, all my family been going there for years.

Rated 5 out of 5 stars

Perfect as always , car was in at booked time for MOT, offered to wait in customer area, 25 minutes later all done, Would recommend booking with Pro tyre for all your vehicle requirements.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 8 Quadrant Park, Mundells, AL7 1FS, Welwyn Garden City, Hertfordshire, United Kingdom

  • 01707 322399

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,250)

34,254 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and polite staff

Used many times and always great service, staff are polite, they keep in touch, prices are good.

July 8, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Duncan​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

July 2, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Miss Fletcher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Frictionless tyre purchase and…

Frictionless tyre purchase and installation

July 8, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Orlando,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and staff

Great service and staff

July 6, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been using these guys for years

Been using these guys for years, would never go anywhere else 🌟

July 6, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Caroline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Re gas Aircon

Efficient, easy to book online, carried out at booked time.
Helpful, friendly staff.
Also used in the past for MOT & servicing.
Excellent.

June 29, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Linda,

We truly appreciate your wonderful feedback! We are delighted to hear that our team at Welwyn Garden City provided such efficient, helpful, and friendly service. Thank you for sharing your positive experience.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional friendly service

Professional friendly service - good communication throughout from all staff
Have used this branch for free winter check, mot and bronze and gold services

June 29, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT car

My car failed MOT, so they were super helpful of what to do and where and then reassessed my car and MOT passed. Great service

June 26, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Nara​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service very pleased 😁

Good service very pleased 😁

June 24, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear Mr Hoy,

We are so pleased you had a positive experience with our team at our Welwyn Garden City branch.

Thank you for your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Gill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Second time using Protyre and the staff…

Second time using Protyre and the staff are friendly, service is great and price is competitive

June 24, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Steve​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super friendly staff..highly recommend

Super friendly staff..highly recommend. Very competitive pricing and good online discount codes.

June 24, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mr P​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service here is always good

The service here is always good. A garage I trust with my priced car. Always gives me the straight to the point fact with issues and what can be done. Work is always on point. Always happy to bring my car back here.

June 24, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Daniel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went to pro tyre welwyn with a puncture…

Went to pro tyre welwyn with a puncture great service all repaired within 45 minutes.

June 19, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear Miss Reddrop

We're glad we could assist with your puncture quickly and efficiently at our Welwyn Garden City branch.

We appreciate you sharing your positive experience with us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Easy booking system

Easy booking system, unfortunately, the emission testing machine had broken down, causing me to reschedule, which was inconvenient, but I guess it's just one of those things.

May 20, 2026
Rated 5 out of 5 stars

Perfect as always

Perfect as always , car was in at booked time for MOT, offered to wait in customer area, 25 minutes later all done,
Would recommend booking with Pro tyre for all your vehicle requirements.

June 19, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear John Remzi,

We're so glad to hear your MOT was perfect and completed efficiently at our Welwyn Garden City branch!

We appreciate your recommendation and look forward to assisting with your future vehicle needs.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great

Great, efficient service, and everyone was so friendly and helpful. I wouldn't hesitate to use them again.

June 17, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Hutch​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear Keith Smythe,

We appreciate your 5-star review!

We're glad you found our service and prices satisfactory at our Welwyn Garden City branch.

We will look forward to welcoming you again in the future.

Kind Regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Aircon re-charge

Aircon re-charge. Booked a slot and paid for online & competitive price compared to other local outlets. All good.

June 12, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear John,

We're happy to hear that our aircon recharge service and competitive pricing met your expectations at our Welwyn Garden City branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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