Protyre Autocare - Welwyn Garden City Reviews 

1,287
•
TrustScore 5 out of 5

4.9

Unit 8 Quadrant Park, Mundells, AL7 1FS Welwyn Garden City, Hertfordshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

everything went very smoothly. easy to book an appointment, the car's MOT was done within the given time. the workers are extremely kind and careful. I can recommend their services. thank you.

Company replied

Rated 5 out of 5 stars

Had great service when new battery installed in mother’s 2017 bmw 220d xdrive. Service cost was cheaper than bmw and used bmw parts and consistently great customer service again. Highly recommend

Company replied

Rated 5 out of 5 stars

Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.... See more

Company replied

Rated 5 out of 5 stars

Always great service at this garage. The guys working there are super professional and their workmanship is spot on. My go to for general issues and they have never let me down.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 8 Quadrant Park, Mundells, AL7 1FS, Welwyn Garden City, Hertfordshire, United Kingdom

  • 01707 322399

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,287)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Reasonable cost

Reasonable cost, efficient, pleasant

October 7, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Jeff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wheels alignment

I went there for a wheels alignment, never used them before. I found the staff efficient, professional and courteous. Price was excellent compared with others, so I'll use them again.

September 28, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly and excellent…

Very helpful and friendly and excellent service much preciated and thank you all for your good work 👏

October 7, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mrs Taylor​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nicely cleaned the rims to ensure no…

Nicely cleaned the rims to ensure no rim leak afterwards.

October 5, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Eckart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

FANTASTIC SERVICE!

Thank you for treating my classic car with the little bit of TLC it needed and getting it through it's MOT. I have used you guys many times and the service is always top draw!

October 5, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mr Johal,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My new favourite tyre shop

My new favourite tyre shop, did tyres and wheel alignment on two cars recently. Very happy.

October 2, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Patryk​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very user friendly’

Needed a same day MoT and they sorted it!

September 30, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Dave,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good

Very good. Went there for a service and MOT. They did the work quickly, phoned me when it was done, and charged what had been agreed. Gave me all the documentation when I collected my car, so that I had a record of what had been done. Will use them again.

September 25, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Catherine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional Efficiency

The whole experience was calm and simple from booking to completion of the work. The gents were helpful and positive and the work was done expertly and efficiently. Prices were fair.

September 28, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Bruce,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always reliable and honest.

Always reliable and honest.

September 28, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Kev,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The gentleman on reception was…

The gentleman on reception was extremely helpful, nice and polite; made me and my dog very welcome. Keep up the good work!

September 23, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Patricia​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It’s always a great experience dealing…

It’s always a great experience dealing with the team I mover house 5 years ago but still go back to the Welwyn garage because they are super professional and helpful best garage I have ever used.

Kind regards Matthew Marshall
With and ageing Isuzu redeo

September 25, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Timothy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT test for my campervan

Service was as I have come to expect at Protyre WGC,

The MOT test for my campervan commenced exactly on time at 10.00 and was completed by 10.35 - while waiting I enjoyed a free cup of coffee!

Very satisfied customer.

September 18, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Pete,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best garage

Friendly, prompt and efficient!
Knowledgeable staff, willing to explain and help.

September 23, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Kay,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful polite staff

Reasonably priced, helpful polite staff. Efficient and contacted me when the work was completed.

September 21, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Lesley​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked online as usual for great price

Booked online as usual for great price
And time slot always use Welwyn for great service keep up good work
👍

September 16, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Anthony​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked in for an MOT and service

Booked in for an MOT and service, all done in the allotted time and a call to say it was ready for collection. Good service provided thank you W.G.C. depot

September 11, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mrs Ragless​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional Company

Professional Company, good service,
reasonable rates, trust them completely,
all my family been going there for years.

September 11, 2026
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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