Protyre Autocare - Welwyn Garden City Reviews 

1,254
TrustScore 5 out of 5

4.9

Unit 8 Quadrant Park, Mundells, AL7 1FS Welwyn Garden City, Hertfordshire, GB


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Rated 5 out of 5 stars

Service was as I have come to expect at Protyre WGC, The MOT test for my campervan commenced exactly on time at 10.00 and was completed by 10.35 - while waiting I enjoyed a free cup of coffee! V... See more

Rated 5 out of 5 stars

Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.... See more

Company replied

Rated 5 out of 5 stars

Perfect as always , car was in at booked time for MOT, offered to wait in customer area, 25 minutes later all done, Would recommend booking with Pro tyre for all your vehicle requirements.

Company replied

Rated 5 out of 5 stars

Wow, super fast check in for my MOT such welcoming staff. Unfortunately my car failed on the brake pads, however these were fitted ASAP and the car passed. Communication with all of the team was firs... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 8 Quadrant Park, Mundells, AL7 1FS, Welwyn Garden City, Hertfordshire, United Kingdom

  • 01707 322399

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,254)

34,979 reviews in the last 12 months

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Rated 5 out of 5 stars

Another good experience with Protyre

Have used Protyre a number of times in the past. Tyre fitting very easy to arrange. Priced very competitively. Dropped the car in, waited and was all done without any delay 2 rear tyres). Pressures updated in my car's system. Efficient and friendly.

January 2, 2026
Rated 5 out of 5 stars

The staff treat me in a friendly manner…

The staff treat me in a friendly manner and engage me in technical discussions about my vehicle when necessary which is why I keep returning when I need anything and I don’t feel I’m being ripped off.

December 24, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mr Smith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used ProTyre for a service and MOT this…

Used ProTyre for a service and MOT this year. Easy booking system, good communication and they did everything they said they would. No reason not to use them again.

October 10, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear Phil Szomszor,

We're happy to hear that the booking process was easy and our communication was effective for your service and MOT at our Welwyn Garden City branch.

We appreciate your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

The guys were very efficient and timely

The guys were very efficient and timely

December 10, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear Mr Anurukem,

We're happy to hear that our team provided efficient and timely service at our Welwyn Garden City branch.

Thank you for your positive feedback, we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Good reliable service polite and helpful

Good reliable service polite and helpful

December 17, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Dear John Moorhouse,

We appreciate you taking the time to share your positive experience you had with our team at our Welwyn Garden City branch.

We're happy to hear that you found our service reliable, polite, and helpful.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care- Protyre

Rated 5 out of 5 stars

Great Friendly service

Friendly , great Service from Pro-tyres
I had my car’s MOT done while I waited in the nice comfy waiting room.
Will definitely go back to them in the future

December 10, 2025
Rated 5 out of 5 stars

I had my second car's alignment done

I had my second car's alignment done, and it was done quickly and professionally again. Thank you and I recommend it.

November 19, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mr Karpinski​,

We would like to thank you for sharing your feedback regarding the service you received at our Welwyn Garden City branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mr Day,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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