Protyre Autocare - Welwyn Garden City Reviews 

1,254
•
TrustScore 5 out of 5

4.9

Unit 8 Quadrant Park, Mundells, AL7 1FS Welwyn Garden City, Hertfordshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Service was as I have come to expect at Protyre WGC, The MOT test for my campervan commenced exactly on time at 10.00 and was completed by 10.35 - while waiting I enjoyed a free cup of coffee! V... See more

Rated 5 out of 5 stars

Brought my car in for an MOT today and was thoroughly impressed with the service. They started the test right on time, kept me updated throughout, and had everything wrapped up sooner than expected.... See more

Company replied

Rated 5 out of 5 stars

Perfect as always , car was in at booked time for MOT, offered to wait in customer area, 25 minutes later all done, Would recommend booking with Pro tyre for all your vehicle requirements.

Company replied

Rated 5 out of 5 stars

Wow, super fast check in for my MOT such welcoming staff. Unfortunately my car failed on the brake pads, however these were fitted ASAP and the car passed. Communication with all of the team was firs... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 8 Quadrant Park, Mundells, AL7 1FS, Welwyn Garden City, Hertfordshire, United Kingdom

  • 01707 322399

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,254)

35,040 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and knowledgeable

Went to Protyre as I had a problem with pressure in front tyre. They discovered that the tyre hadn’t been put on the wheel properly. The beading had been shredded on the inside of the rim and a large piece of tyre had come away.
As I had only had the car 6 weeks (bought from a dealer) Protyre sorted me with a new tyre while I waited at the garage. The dealership I had bought the car from also apologised as it isn’t normal procedure to take whole tyres of and tread and pressure are normally checked before a sale.
Protyre were extremely helpful snd gave good advice and explained everything thoroughly throughout the whole process. Highly recommend them

November 20, 2025
Rated 4 out of 5 stars

I felt confident the firm knew what…

I felt confident the firm knew what they were doing. They kept me informed at all stages while on site. I hadn't compared prices of new tyres but the cost was about what I had expected. I was surprised the tyres were on site already, which is unusual these days with other suppliers.

November 26, 2025
Rated 5 out of 5 stars

I missed my booked slot for a flat tyre…

I missed my booked slot for a flat tyre due to a flat battery,I phoned pro-tyre and cancelled the appointment but when I managed to get a jumpstart I phoned them again and they managed to fit me in within the hour, great service.

November 12, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Alec,

We appreciate you taking the time to share your experience. We're glad we could accommodate you after the initial issue and provide timely service. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

I was seen on time

I was seen on time. The guy working on the replacement tyre was polite and answered all my questions. I got a good deal on tyre by buying it online. The tracking was checked and found to be out. This cost alot to fix i.e doing the tracking.

November 12, 2025
Rated 5 out of 5 stars

Always helpful

November 10, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mrs Lawson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff in welwyn were really helpful…

The staff in welwyn were really helpful and polite, got my car in and done really quickly and the free coffee was a nice touch , will be recommending to my friends and family

November 7, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Mr Crookes,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient Service!

Quick, efficient service, looked after my car!

October 24, 2025
Protyre Autocare - Welwyn Garden City logo

Reply from Protyre Autocare - Welwyn Garden City

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Welwyn Garden City branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look