Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... See more
Company replied
Location
Switch locationWinterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB
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The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... See more
Company replied
Just had four new tyres fitted - excellent service with friendly and helpful advice from Colin &Matt
Company replied
Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... See more
Company details
About Protyre Autocare - Weston Super Mare
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, United Kingdom
- 01934 429910
4.6
Excellent
1K reviews
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Took over 3 hours ..poor service
Took over 3 hours without any real updates, told it would be 45mins to 1 hour, as we were returning an hour later phone call to advise needed new tyre, when we asked prices, phone was hung up, we rang twice more to be hung up on a 2nd time and funally said yes on 3rd call. Told it would be 15 minutes, went back after 30.. still not put on car. Watched as car tjat arrived after me had 2 tyres replaced and left before the girl, who left my car to do later car, retuened and finally fitted my tyre. No apoligies, no consideration, no service.
July 28, 2025
Reply from Protyre Autocare - Weston Super Mare
Dear Jeanette Lines,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very helpful
July 23, 2025
Easy to book MOT
Easy to book MOT, carried out quickly, new tyre needed and located and car booked in for next day.
Seating/waiting area could be made more comfortable with just a few hundred £, maybe a table and somewhere to plug in a laptop. Not sure if the coffee machine was working, the snack dispenser below was empty and off so I though the drinks machine was too.
July 21, 2025
Excellent service
July 18, 2025
Reply from Protyre Autocare - Weston Super Mare
Hello Mrs Geddes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Didn’t know what they were doing
My car went in it lost power they replaced plugs and coils charged me £437 said car was ready I drove car 1 mile same thing happened car should have never left garage now they say I need new engine unbelievable amateurs didn’t have a clue stay away
July 18, 2025
Reply from Protyre Autocare - Weston Super Mare
Dear Andrew Llewellyn,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
I was getting my air con fixed and they…
I was getting my air con fixed and they noticed I had a dangerously bald tyre and got me in the same day to get it changed! Thank you.
July 16, 2025
Great experience at Protyre
As usual, my experience at Protyre Weston super Mare was extremely good. They were very informative about my future service options and my type change was very quick
July 14, 2025
The same as last time
The same as last time. I was promised a phone call to let me know when the tyre was in the depot and I heard nothing.
July 9, 2025
Reply from Protyre Autocare - Weston Super Mare
Dear Colin ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Weston Super Mare branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick efficient and re-gassed air…
Quick efficient and re-gassed air conditioning..works well. Thanks.
July 9, 2025
Everything went very smoothly
Everything went very smoothly, couldn't wish for better. Quick and efficient.
July 9, 2025
Evan though it was not my local ProTyre…
Evan though it was not my local ProTyre I got the same standard of treatment and could see on the computer that I was a regular customer.
July 7, 2025
Another good job completed
Another good job completed by Protyre. They are very honest and reliable. Would thoroughly recommend them.
June 30, 2025
Reply from Protyre Autocare - Weston Super Mare
Hello M Pritchard,
We're happy to hear that you had another positive experience with us! We appreciate your trust in our honesty and reliability, and we value your recommendation.
Best regards,
Eddie
Customer Care - Protyre
Always bring my cars here for the MOT
Always bring my cars here for the MOT, always completed quickly and on time, excellent service.
June 30, 2025
Reply from Protyre Autocare - Weston Super Mare
Hello Debbie,
We're happy to hear that your MOTs are always completed quickly and on time! We appreciate your continued patronage and thank you for your excellent feedback.
Best regards,
Eddie
Customer Care - Protyre
MOT appointment
From reception to having my MOT done, service was exceptional and professional. Thank you to all who made my experience a very good one.
June 30, 2025
Very helpful and kept me informed if…
Very helpful and kept me informed if anything was needed.gave me an instant quote for the work that was needed and was done the next day which put me back on the road with no hassle.
June 25, 2025
Reply from Protyre Autocare - Weston Super Mare
Dear John,
We're happy to hear that our prompt service and clear communication helped get you back on the road quickly and without any trouble.
Thank you for your positive feedback!
We will Look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Staff are always professional polite…
Staff are always professional polite and work done can be trusted, advice given is always appreciated and helpful no agenda is attached, it’s great to find a company and staff who you can trust. Thank you
June 25, 2025
Alway efficient polite and quick
June 25, 2025
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