Protyre Autocare - Weston Super Mare Reviews 

1,097
TrustScore 4.5 out of 5

4.6

Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... See more

Rated 5 out of 5 stars

The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... See more

Company replied

Rated 5 out of 5 stars

Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, United Kingdom

  • 01934 429910

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,097)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff are very helpful and friendly.

Staff are very helpful and friendly.
Great service. From them for a number of years

February 20, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful friendly and ready to the extra…

Helpful friendly and ready to the extra mile. I was a bit late collecting my car but a member of staff waited to enable me to collect it after closing.

July 8, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful & very good

Very helpful & very good. Thanks.

July 8, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Jeremy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great friendly and efficient staff plus…

Great friendly and efficient staff plus good prices well done lads

June 3, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Miss Durston,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Would use again

Good price, quick and friendly service

June 29, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello John,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the quick and friendly service you received from our team in centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

June 29, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Julian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT taken

MOT taken, failure reason identified fixed quickly and easily and value for money

June 29, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Having scooped up a nail in my tyre on…

Having scooped up a nail in my tyre on the Queensway and trying to to get someone to look at it sadly no one could help due to being too busy
I called Chris at pro tyres i have been a customer for over 2 years and as usual although they were busy he just said get your car to us and we can sort it just what I needed to hear so my brother put air in because of course I didn’t know no spare tyre and got it to Chris it was sorted also pointing out I needed some gel of some sort to put in the tyre to help mine was out of date so if you don’t know anything about cars me 73 I know I have every trust in this garage knowing im going to get good honest customer relations thank you once again

June 26, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Jean,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT test

Good service on time what more do you want

June 22, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Clive,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and very profesional

Friendly and very profesional.
Highly recomend.

June 24, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Really friendly staff. Repaired the tyre. Perfect. Will definitely use again.

June 24, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello David,

We truly appreciate your kind words about our service. We are delighted to know we could assist you and look forward to seeing you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

They failed my car on tyres twice

They failed my car on tyres twice, after I have changed them. I think they do it so they can sell their tyres....

June 24, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Dear Ivi Paduim-Quan ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weston Super Mare branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

MOT & Service

Honest advice regarding work done and service. Sourced part for an MOT retest.

June 24, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff at Protyre are all brilliant

The staff at Protyre are all brilliant. Above and beyond to help with diagnostics also AC top up . Great service
Highly recommended

June 15, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Kallum,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had a tyre warning light come up on…

I had a tyre warning light come up on my car while working in Bristol, so I googled protyre wsm ( this branch was on my way home)and put postcode in my sat nav...took me straight there...no searching for buildings, excellent, direct to protyre( I chose protyre wsm as I was closest to that branch..I had previously had an excellent experience in Taunton protyres too)

The man on reception was extremely polite and got me a mechanic extremely quickly...he came and introduced himself and told me the problem, i had a nail in my tyre...he said he would repair it at a cost of 34.99, ( i think that's the right price) it was nothing compared to the 2 new tyres I was fearing I would have to buy, but my mechanic was extremely polite and professional and assured me all I would need was a repair...excellent..I've had this problem at another tyre place in bridgwater and been sold 2 new tyres...( my car can't take only 1 tyre, it's to do with the on board computer) so I always have to buy 2 at a time....this company could so easily have sold me 2 new tyres, more profit for them, but we're adamant I only needed a repaired tyre( im a woman who knows nothing about tyres, except i need help when a warning light comes on)..

After the gentleman had done the repair i had no lights flasing up on my dashboard to re set tyres after the gentleman did the repair ...usually at bridwater( another tyre co) my lights flash's up like a christmas tree telling me to reset my tyres...Pro tyre are excellent...no over selling...you just get a good honest opinion and your tyres mended professionally..very polite professional service..woukd recommend to anyone...women drivers can be vulnerable to unnecessary expenses, but these guys were honest

Top marks guys..really impressed

June 16, 2026
Unprompted review
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, easy and trustworthy

June 17, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Hayley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The customer service I received from…

The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight forward. I can’t remember the man’s name who took my payment but he was kind and I felt his understanding as the cost of the repair was not cheap. I will definitely be recommending Protyre

June 2, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Amanda,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Weston

Had my MOT done here, Staff were so lovely, really helpful and knowledgeable. Would highly recommend!

June 9, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Chloe​,

We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really good company always look after…

Really good company always look after my car really good service and reasonable prices

June 12, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Ken,

We appreciate your kind words about our service and pricing. We're glad we consistently meet your expectations. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

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