I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.
Company replied
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB
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I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.
Company replied
Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... See more
Company replied
Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... See more
Company replied
Dropped the car off the night before as I had to be at work early the next morning, the team were fine about this. Booked in for 2 new tyres and an MOT. I had to call back late afternoon to get confir... See more
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Written by the company
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, United Kingdom
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After a slight hiccup with the appointment the customer service I received was excellent. The singing from the staff was entertaining and brightened up my morning. Thanks guys, you were great.
We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added pressure as needed and, having found a deep gash in one of the tyres, replaced it with a new one. Fabulous customer service
The tyres are my cars achilles heal, they are aways picking up nails and tacks. 4pm on a Saturday afternoon Eyrton managed to find time to check the tyre. I received honest professional advice, the tyres are not standard so had to be ordered in, Max fitted it after the bank holiday and I was good to go. Really good service, great team.
Well explained services available. Check sheets with invoice helpful and appreciated
Great friendly service and friendly staff. Highly recommended. Even managed to get parts at a lower price than expected.
Excellent service from start to finish kept me well informed. Highly recommend!
Based on my previous visit it will be excellent service, the booking is for next Jan (2027).
I placed a wrong order for a tyre. Phoned to cancel and was told no problem and refund would be processed.
I placed another order for the correct two tyres which were successfully fitted with no problems.
I am still waiting for a refund for the first incorrect order. I have phoned, sent an email on the 1/4/26 with no reply. Just been on hold for 25 minutes with nobody answering phone!
The work done was fine and without problem but the communication is awful

Reply from Protyre Autocare - Weymouth
The lads at the Weymouth branch couldn't do any better great communication from all of them made to feel welcome and not just money walking in , advise and solutions on hand to any issues , great bunch of lad don't change anything it's working 👍 will always take myn and my families buisness to them
Toby was very professional and helpful, from welcoming me, to giving a break down, on time which was exact whilst the MOT was carried out. The MOT tested was very polite and very knowledgeable. Definitely a positive experience thank you to you both.
Very easy ordering online, great service on arrival and very competitive on price
Good polite service, hasn’t got 5 stars because the wait is a bit long.
Was charged £150 for changing a tyre and just found out, with the tyre they fitted, it should have cost less than £80
Should add: the date of the experience was 14/06/2024, but I have only just found out about the excessive charge.
I emailed about the incident and got no response.
Submitted a full report as requested and was told several times that someone would get back to me.
They never did.

Reply from Protyre Autocare - Weymouth
My car failed the MOT for a number of reasons. They phoned me up, explained what needed repairing to get it through the MOT and repaired it. No pushy sales, just honest conversations and work. Can’t fault them.
Easy to book online with great prices. Fitting appointment was quick and efficient.
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