Protyre Autocare - Weymouth Reviews 

934
TrustScore 4.5 out of 5

4.6

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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Rated 5 out of 5 stars

I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.

Company replied

Rated 5 out of 5 stars

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... See more

Company replied

Rated 5 out of 5 stars

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... See more

Company replied

Rated 4 out of 5 stars

Dropped the car off the night before as I had to be at work early the next morning, the team were fine about this. Booked in for 2 new tyres and an MOT. I had to call back late afternoon to get confir... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, United Kingdom

  • 01305 788556

4.6

Excellent

TrustScore 4.5 out of 5

934 reviews

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4.6

All reviews

(934)

34,797 reviews in the last 12 months

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Rated 1 out of 5 stars

Exceptionaly long wait after booking…

Exceptionaly long wait after booking time slot. over 2 and a half hours for 2tyres!! Drove car off forecourt only to hear loud banging from under car. They did look but it appears it may have been jacked in wrong place. Will not be going back and have told my friends at golf club.

February 27, 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you had a long waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Waited and waited for a phone call to…

Waited and waited for a phone call to let me know my car was ready but no call ?

March 4, 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Peter Carroll ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Booked in for 13:00 for 2 tyres but car…

Booked in for 13:00 for 2 tyres but car did not get looked at until 14:00 so not sure why they offer timed appointments when they are unable to meet them..

February 27, 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Mr P,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

MOT experience with Protyre…

The original MOT appointment at the Christchurch branch was cancelled on the appointment day -inconveniently - due to the sole MOT specialist being off sick & no back-up being available: however an alternative MOT appointment was booked by an available Christchurch staff member at the Weymouth branch the next day and the process at the Weymouth branch was very efficient & friendly.

February 24, 2026
Rated 4 out of 5 stars

Been a customer of Bathwick/Protyre the…

Been a customer of Bathwick/Protyre the past 20years. Booked in at the desk after looking at Internet prices of good quality tyres similar to continentals. Offered 2 Falcons by the manager. They were in stock and booked in same day at 3pm. Arrived on time and left approx 4.30pm with a bill of £357.58.? Later queried this bill and had it reduced to £234.38 by the manager. There seemed to be a communication problem with Internet pricing deals etc. A good job done by Max for the fitting and alignment checks on my Focus estate.

February 25, 2026
Rated 5 out of 5 stars

Kindness and Patience shown by Toby

Just a note to send my sincere thanks to Toby, who showed a great deal of kindness and patience with my dad who needed significant work done on his car. Toby went above and beyond staying after hours to help my dad. Really appreciate the care and understanding taken.

February 21, 2026
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