Protyre Autocare - Wilmslow Reviews 

1,253
TrustScore 4.5 out of 5

4.7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB


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Rated 4 out of 5 stars

Called in to enquire about a new tyre. Staff were friendly & very helpful. Booked for the tyre to be fitted & paid online as advised by member of staff. Arranged a convenient day & time, unfortunately... See more

Rated 5 out of 5 stars

Excellent service from the team at Protyre Wilmslow. Friendly, efficient and professional throughout. They replaced my punctured tyre quickly and got me back on the road with minimal disruption. Fair... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Protyre Wilmslow. Friendly, efficient and professional throughout. They replaced my punctured tyre quickly and got me back on the road with minimal disruption. Fair... See more

Company replied

Rated 5 out of 5 stars

The team at Protyre Wilmslow were great. Made an online booking but due to circumstances needed to have an earlirer slot than booked, rang up and it was no problem to change, Steering adjustment carri... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, United Kingdom

  • 01625 522349

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,253)

33,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Urgent Change to MOT

Needed to amend my on line MOT booking from 14:30 to 10:30 today. Spoke to Matt who when he understood the circumstances could not have been anymore helpful or accommodating. Felt like I had VIP treatment thanks to Matt and the rest of the team for a friendly stress free experience.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Recently bought a full set of tyres and had them fitted at the Wilmslow location. Found what I wanted online and gave them a call. They were friendly and professional over the phone. The tyres unwanted were not in stock so had to be sent to the garage. This was arranged quickly and I was given a day to get them fitted straight away. On the day the location was easy to find. The tyres were waiting and the service was fast and efficient. I was in my way with four new tyres in around an hour. Can't fault them, polite helpful and great value throughout.

January 28, 2026
Rated 5 out of 5 stars

Prompt and professional job well done

I had a blowout after hitting a pothole on a Tuesday night. Rescue service brought my car home on a trailer as sealant and pump would not work in this case.
There is a Protyre garage less than 5 minutes away so car was left there and I returned first thing in the morning.
Despite not having an appointment, the staff took this job on immediately. The tyre had to be ordered and was delivered by lunchtime. I was back on the road in the afternoon.
Cannot fault Protyre for accommodating me and the excellent service provided.

January 26, 2026
Rated 5 out of 5 stars

New tyre

Easily contacted, friendly, competitive and booked in quickly.
Special mention to Mikey 🙂

January 21, 2026
Rated 3 out of 5 stars

Dodgy booking system.

The website booked me into an appointment that didn’t exist! So instead of being seen at 8.30
am my car wasn’t going to be looked at until 3.30pm. However the staff were apologetic and the work was completed on the same day.

January 16, 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Nicola,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Kieran was great at the Wilmslow…

Kieran was great at the Wilmslow branch. Dealt with me professionally and with great product knowledge whilst very obviously overworked with a constant stream of customers at the desk, the phone ringing and the staff requiring direction and instruction. I hope you reward him well and get him an assistant!

January 16, 2026
Rated 5 out of 5 stars

Just a great team

January 12, 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nice experience

Nice experience. Delt with very efficient ly & pleasant staff. Quick & on time quoted. Thanks

January 7, 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick service

A mechanic was ready and waiting to fit a new tyre after I was escorted by the AA to the garage, following a rip to a tyre and emergency repair. Excellent service all round. Thank you.

January 5, 2026
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Jan, Wilmslow,

We're happy to hear that we could assist you with your tyre replacement after the emergency repair.

We appreciate you taking the time to share your positive experience you had with our team at our Wilmslow branch.

Thank you for you feedback!

We will look forward to welcoming you again in the future.

Kind regard
Kyliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Don’t use this company

Don’t use this company. I took my car in for a puncture and to check a front tyre. After inspection the mechanic told the man on reception the puncture could be repaired and the front tyre was an advisory. He waited for 10 minutes and then told me I needed 2 new tyres. I took it elsewhere and the puncture was fixed and told that the front tyre was in limits for an MOT. Avoid like the plague.

November 6, 2025
Unprompted review
Protyre Autocare - Wilmslow logo

Reply from Protyre Autocare - Wilmslow

Dear Mr Pugh,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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