Protyre Autocare - Wimborne Reviews 

589
TrustScore 4.5 out of 5

4.6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!

Company replied

Rated 4 out of 5 stars

Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.

Rated 5 out of 5 stars

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... See more

Rated 5 out of 5 stars

Great service, explained everything to me about what was going on, and recommended a brilliant cafe so I could get a bite to eat and drink before heading home

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, United Kingdom

  • 01202 890066

4.6

Excellent

TrustScore 4.5 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(589)

34,343 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service every time!

There’s not a lot between the Tyre companies that offer good prices for Motorcycle tyres but of those that do, I’ve always been pleased with the no fuss service at Ferndown/Wimborne branch. Give em a try, you won’t be let down with inflated prices! (sorry, couldn’t resist 😉)

August 11, 2025
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant

Brilliant, fast and the best price! Thank you so much for helping me and my daughter when we were stranded with a flat tyre all the way out in Lymington!

August 6, 2025
Rated 5 out of 5 stars

Friendly helpful team.

Friendly helpful team that treated everyone that came in or telephoned while I was there in a very courteous manner and should be praised for that - it is not the service I have received elsewhere- very refreshing

July 30, 2025
Rated 5 out of 5 stars

Speedy service

Speedy service, value for money, no
Upselling, great staff

July 28, 2025
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Dear Stephen James
We appreciate you sharing your positive experience! We're happy to hear you received speedy service and found our staff great and pricing fair. we will look forward to welcoming you again in the future at our Wimborne branch.
Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

I needed 2 new tyres for my Kia Niro

I needed 2 new tyres for my Kia Niro. When I called to order and book a visit, it was explained that my version of Michelin tyre had been updated. These I ordered for a visit two days ahead. On the visit the tyres were changed quickly, I paid the bill and was on my way.

July 23, 2025
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, carried out an emergency puncture repair quickly and efficiently. Very polite and nice people to deal with. Thank you.

July 14, 2025
Rated 1 out of 5 stars

Long wait. . . Still no air con . . £60

I booked my car in at 1 o'clock to have the air-conditioning regas. After waiting for an hour and a half I had my car returned and told air con didn't work because of a faulty compressor. I totally understand this is not the fault of the mechanics, but was asked to pay the full amount. I was, however offered for the gas to be taken out so I wouldn't have to pay, but would take an extra half hour. I didn't want to wait even longer and didn't have time to .Also a technician had put something hot on top of a plastic cover above the radiator and melted it so much it doesn't fit anymore so had to cable tie it on as it doesn't fit properly. That's what I got for £60.
I have used this garage before over the last couple of years without problem. This time though all of the employees had been changed and it wasnt as good.

July 7, 2025
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Dear Nathan Shearer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent advice ordering tyres in that…

Excellent advice ordering tyres in that I required and competitive price too

June 16, 2025
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Customer,

We're happy to hear that you received excellent advice from the team at our Wimborne branch and a competitive price when ordering your required tyres.

Thank you for your positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

A puncture on the evening before your holiday ... Protyre to the rescue!!

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quick fix or potentially losing the holiday. Jack on reception and Carl, who did the repair, were superb and I was on my way again within 20 minutes. No issues with the repair and we had a superb holiday. Thanks to Jack for his polite welcome and to Carl for a great job done. 5 stars for sure!!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt to my call

Prompt to my call. Changed tyre with spare to allow me to follow him too depo where they changed and re positioned tyres. All this was completed within 30mins. in a pleasant and friendly atmosphere along with a warm drink. I came away very impressed and would recommend them to anybody.

May 23, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look