I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
Company replied
Location
Switch locationUnit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.
Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... See more
Great service, explained everything to me about what was going on, and recommended a brilliant cafe so I could get a bite to eat and drink before heading home
Company replied
Company details
About Protyre Autocare - Wimborne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, United Kingdom
- 01202 890066
4.6
Excellent
589 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick service.
My problem was quickly dealt with. Friendly staff. Happy with price I paid.
May 21, 2025
A very pleasant and welcoming…
A very pleasant and welcoming atmosphere. Work completed when they said it would be and I very happy with the whole experience.
May 21, 2025
Respectful and polite.
Staff are respectful and polite. Aircon regass was done in a reasonable time and a good price. Also received a report on the condition of tyres and brakes which reinforced my own observations.
May 21, 2025
Excellent service from the team
May 5, 2025
Reliable, trustworthy and safe
Always a great experience- super helpful even when really busy
May 5, 2025
Good service
They
Do what they say will do, when they saynthis will do it.......a rarity these days and don't rip you off.
April 30, 2025
Excellent service from Protyre Wimborne
Excellent service from Protyre Wimborne, Jack was extremely helpful in selecting the best tyres and they were fitted very promptly.
April 29, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I gave 1 star as I couldn't give zero…
I gave 1 star as I couldn't give zero stars.
Booked an appointment online to have tyre fitted, arrived at depot to be told the tyre didn't get delivered to them and I'll have to come back another day.
Basically got told it was booked online so not their problem.
April 28, 2025
Reply from Protyre Autocare - Wimborne
Dear Mr Steel,
Thank you for taking the time to raise your concerns. We are sorry to hear that the tyre you ordered online did not arrive in time for your appointment.
We would like the chance to investigate into this matter further for you, therefore we have brought this to the attention of the Area Manager and they will make contact with you in due course to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
I was going away for the weekend and I…
I was going away for the weekend and I had a puncher no spare tyre tyre fix didn’t work managed to get to pro tyres and they were very helpful fixed it straight away
April 25, 2025
Got caught out with unrepairable tyre…
Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we needed which is very unusual for our car. Had us back on road in no time. Men were great so was hot chocolate machine. (Complementary)
April 18, 2025
Unprompted review
Mobile fitted arrived on time to fit my…
Mobile fitted arrived on time to fit my caravan tyres. Very polite and efficient and got the job done without any fuss .
April 7, 2025
The temp manager treatment
The temp
Manager was very accommodating, however, being a business owner I felt very uncomfortable in the manner in which the general staff spoke to him and called out an obvious mistake in another customer’s order in front of the customer to embarrass him, but pouring fuel on the fire! Not a professional look and cringeworthy to witness
March 27, 2025
Great service and super quick.
March 17, 2025
They were helpful and polite and…
They were helpful and polite and answered any questions we had. Really good service.
March 12, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.