Protyre Autocare - Winsford Reviews 

994
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Absolutley 1st class great price on tyres looked after very well by girls on reception would highly recommend 5 star from me

Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Rated 5 out of 5 stars

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more

Rated 5 out of 5 stars

Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch. From enquiry, to dropping the car off, the reception experience with... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

994 reviews

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4.6

All reviews

(994)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

reverse light fix.

I got a very quick appointment to fix my reversing light and the work was caried out promptly and efficiently. All staff were polite and professional.

August 22, 2025
Rated 5 out of 5 stars

Mot and service

Car failed it's mot within 24hrs all parts on and sorted communication was excellent..price as expected...use this center regularly will continue to do so
Thankyou

August 20, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Dave,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great staff great service

Staff was very professional both receptionist and mechanic.
I was attending for free a/c check and as system needed re-gassing they were able to undertake immediately.
Great service

August 20, 2025
Rated 3 out of 5 stars

Staff are great and friendly also…

Staff are great and friendly also informative unfortunate I’ll need to return the car as steering wheel not straight after a track rod end change but it happens

August 13, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Simon Ellis,

Thank you for taking the time to share your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellant service

Excellant service from the easy booking online to the polite receptionist and fast service to replace all four tyres on my car

August 9, 2025
Rated 4 out of 5 stars

a good final outcome

a little confusion between web listed and branch stocked products and their prices but quickly resolved by area manager.
The eventually chosen tyres were quickly and efficiently fitted.

August 13, 2025
Rated 3 out of 5 stars

Good service but why can’t branches match online prices?

Good service but perhaps someone can tell me why the branch was unable to match the online price. I was quoted £150 for a tyre which was £103 on line. I was told the branches cannot match online prices. That never used to be the case and seems totally ridiculous. Consequently I went, sat in my car and ordered online, then went back and had it fitted saving £47.

August 11, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Victor Koller,

Thank you for notifying us of your concerns regarding the pricing. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Legends of Winsford.

I called and then visited Barry & Wilkinson Tyre & Exhaust - Team Protyre today with a flat battery, having been problematic for a while I was hoping they would be able to help.

From the moment I called and spoke to a lady about my problem my experience of Barry & Wilkinson could not have been better.

On arrival I found that they did not quite have the right battery and bearing in mind it was coming upto midday on a Saturday it looked for a while that I would be stuck without a car for the rest of the weekend.

I found online I could source the correct type of battery from another local outlet and Barry & Wilkinson said that they would be happy to install the battery and code it to my car.

They did not have to do this but they did. So really they stepped up and help me out, which saved me a huge amounts of further problems over the weekend with out a reliable car.

I can not praise them enough for their help, support and professionalism all lead by a very friendly and knowledgeable lady front of house.

Thank you so much your are legends.

August 9, 2025
Unprompted review
Rated 3 out of 5 stars

Customer value

I had an MOT and the experience was not satisfactory.
The only helpful person at the garage was Hanna, so thanks to her for supporting.

August 6, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr Qureshi,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Be careful, they'd rather replace than repair.

Tie rod ends were seized. Rather than attempt to unseize them, they just wanted to replace them plus labour plus VAT...not very helpful at all after already paying almost £500 for other work.
All that said, I've been happy with previous work they've done. Has there been a change in management at this depot?

August 4, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr P Rowntree ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Did service promptly

Did service promptly and were able to fit me in for MOT later that same day as service did not find any ussues5

July 21, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Lynne,

We're happy to hear that your service was prompt and efficient. We appreciate you choosing us for your MOT needs and thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt and very good service

It was pleasant and easy to arrange for work to be done on my car (the receptionist Hannah is very efficient). The car failed its MOT but the necessary repair was booked in for the next day. I returned the next day and was driven home and collected again when the necessary work had been completed. The car passed its MOT retest and the paperwork was all done and ready for me to pick up with the car. All in all impressive service, reasonable cost and pleasant staff. I will certainly use the garage again.

July 9, 2025

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