Protyre Autocare - Winsford Reviews 

993
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Rated 5 out of 5 stars

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more

Rated 5 out of 5 stars

Great had no issues with with the booking process of get my car regassed the staff on reception was friendly and it was done quickly didnt have long wait one happy customer

Company replied

Rated 5 out of 5 stars

Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch. From enquiry, to dropping the car off, the reception experience with... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

993 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(993)

32,618 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Charge for re-test if Mot repairs not…

Charge for re-test if Mot repairs not carried out by yourselves, had the repairs completed at more than half the cost protyre quoted , with genuine parts too

September 26, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr Young ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre Winsford was excellent today.

Protyre Winsford was excellent today.
Very well organised and nice new reception area, plus the coffee was very good whilst we waited for two new tyres to be fitted.

September 25, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast & Friendly

Booked through Asda tyres, was done & dusted in less than hour. Highly recommend fast & friendly

September 25, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Brendan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Don't like the idea of added charges…

Don't like the idea of added charges sent a quote fo£39.95 then you want add hidden charges

September 24, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Robert Taylor,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great value MOT with excellent service

Protyre are always very competitive with their MOT prices such that we use them every year.
They also provide on time and efficient service can't ask for more.

September 22, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mark Howley,

We appreciate your continued loyalty and are happy to hear that our MOT prices meet your expectations at our Winsford branch.

We're glad you value our prompt and efficient service. Thank you for your feedback!

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

New Tyres

Another good service from the winsford Team. The Tyre Under-Inflation sensor indicated a fault. The team were able to quickly fit me in and fit two new tyres, back on the road. Thank you

September 22, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Shaun​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I got told I needed

I got told I needed
4x coil springs .because they were 'corroded'
2x front tyres as they were 'cracked' and perished
2x top mounts as one had play in both operating fine.

And brake discs and pads which were no were near not in need of urgent replacemnt wharsoever. .

I took my car in for a slight issue of it pulling to the left slighlty, and came back with all this. At a quoted price of over £1200. Questioning this twice myself i took it to another local garage around the corner for an inspection. A good hour later I was taken for a look underneath my car at the problems highlighted by the first garage. And was assured that all of my coil springs were completely fine. Only 1 out of the 4 had a little bit of corrosion. Which was told will still pass an mot,
No cracks whatsoever in my tyres and they all had lots of life left in them.

I was also shown my top mounts which shown to be operating fine on both sides apart from the usual small amount of play that all corsas have , again didn't need replacing at all,

The only thing I was pulled up on at this second garage was my brake pads and discs might need doing within the next 12 months. At a cost they could fit and supply for 145, and that was all it would need to get through its upcoming mot,a price less than half the quote I was given from first garage. At over 300. Personally I would avoid this garage and go to an independent one as they seem to just throw problems upon your car which aren't actually there.

September 19, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr Stubbs,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Really easy to put my appointment on the website.
Great selection of tyres, most of which seemed fairly priced and probably cheaper than the competition.
The best part about the service I received was that I waited for no longer than 15 to 20 minutes for them to refit the tire.
The girl on reception in the Winsford branch was really pleasant and a pleasure to deal with

September 17, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Darren,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

Fit me in at short notice on a Saturday and looked at another couple of issues that I raised also. Car is now driving notably better. Great Service - Thanks

September 17, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Wendy Andrews,

We're happy we could accommodate you on short notice and address the additional issues.

It's great to hear that your car is performing better. Thank you for your positive feedback!

We will look forward to welcoming you again at our Winsford branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Booked drop off times

I've used them a few times now. If it's been a small service, tyres or discs and pads, I like the idea I can book the vehicle in at a set time and walk away to a local retail park to kill time until the vehicle is done and ready. Saves having to get a taxi home and or one back later on

September 15, 2025
Rated 5 out of 5 stars

So helpful at the windsford branch.

So helpful at the windsford branch, the Two ladies on the reception went above & beyond for me, I got my times & branches mixed up but they sorted it no problem, it's so nice to see ladies behind the reception desk.

September 8, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello,

We're happy to hear that the team at the Winsford branch was so helpful. We appreciate you taking the time to share your positive experience. It's great to know they went above and beyond to assist you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing garage

Amazing garage, from the reception staff to the mechanics, highly recommend them ! Very polite and friendly and will help in any way they can !

September 1, 2025
Unprompted review
Rated 3 out of 5 stars

63% price increase in two months

Asked for the same replacement tyre I had two months earlier, which was £84. Then when I went to pay for it, got charged £137. How on earth does the same tyre increase in price by 63% in two months 🤨

September 3, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Garry Silker,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look