Protyre Autocare - Winsford Reviews 

993
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Rated 5 out of 5 stars

Great had no issues with with the booking process of get my car regassed the staff on reception was friendly and it was done quickly didnt have long wait one happy customer

Company replied

Rated 5 out of 5 stars

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more

Rated 5 out of 5 stars

Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch. From enquiry, to dropping the car off, the reception experience with... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

993 reviews

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4.6

All reviews

(993)

32,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service on all fronts from…

Excellent service on all fronts from the Protyre team at Winsford Cheshire.
I had new brake pads and discs all round on my Jeep. The workmanship was excellent, communication from them was superb.
My go too garage now whenever I need my bus working or looking at. Highly recommended to Anyone.

April 11, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Allan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great friendly welcome and very speedy…

Great friendly welcome and very speedy service

October 7, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello,

We appreciate you taking the time to leave us this five-star review. We're happy you were welcomed and that you found our service speedy.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Easy to book, reasonable prices & great staff!

Easy to book in for my mot, very helpful staff. Great area to wait with your car if you want to, but I left my car with them and they kept me updated over the phone.
Repairs were carried out quickly and at a reasonable price. My car drives so much better now.
I would not hesitate to go to this garage again.
Special mention to the lovely young lady on reception, it was refreshing to talk to someone who is so friendly.

October 6, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello S. Carroll,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New reception area is excellent

New reception area is excellent. Reception staff welcoming and very competent. Job done within planned time - so all great.

September 30, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly staff…

Very helpful and friendly staff especially Gemma. The car was ready on time.protyre is a first class garage

October 4, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Blackcircles order 4 tyres

Blackcircles order 4 tyres, very prompt work and done in 40 mins. Very pleasant waiting area newly fitted out and complimentary fresh coffee on offer!

September 25, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Customer Service from Reception…

Great Customer Service from Reception to Engineer . Issues explained in non technical terms .

Will certainly return for any future requirements

October 2, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service with a smile.

Fabulous service from a dedicated team.
Made me feel comfortable and confident in the products I purchased.
This extended through the full experience.
Definitely recommend.

October 1, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Very happy with the service

I rang up for a new tyre for our motorhome.
They didn't have one in stock at the Winsford branch, but Gemma said she could get me one over from another branch for the next day.
The next day Gemma contacted me to say my tyre was ready.
I was very happy with the service provided.
Thanks

September 27, 2025
Rated 5 out of 5 stars

Excellent customer serve

Excellent customer serve.
Hand 2 new tyres fitted and can't fault the service received from arriving to leaving. Was given best price and kept updated all the time. Minimum waiting time.
Would highly recommend to others.

September 29, 2025
Rated 5 out of 5 stars

Best place for a service and MOT

Best place for a service and MOT, always very friendly. I have a Protyre centre a LOT closer to me but you cannot beat their customer service here, they know how to treat and talk to people.
They’ve had a great uplift to the reception, my only complaint is that the chairs are not as comfortable as the sofa was!

October 1, 2025
Rated 5 out of 5 stars

5* service

Very polite, the girls on the front desk were lovely! The mechanics all had a positive attitude. Got my MOT, and clutch done very efficiently. Would definitely recommend.

October 1, 2025
Rated 5 out of 5 stars

Great staff

Great staff, the lads in the workshop are always helpful and friendly

September 23, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Kellie,

Thank you for taking the time to leave us another positive review - we really appreciate your feedback.

We have notified the Area Manager of this who will pass your comments on to the team.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great staff, all the lads in the workshop very friendly and explained everything to me

September 29, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Kellie​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Charge for re-test if Mot repairs not…

Charge for re-test if Mot repairs not carried out by yourselves, had the repairs completed at more than half the cost protyre quoted , with genuine parts too

September 26, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mr Young ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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