Protyre Autocare - Winsford Reviews 

991
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


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Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Rated 5 out of 5 stars

Great had no issues with with the booking process of get my car regassed the staff on reception was friendly and it was done quickly didnt have long wait one happy customer

Company replied

Rated 5 out of 5 stars

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more

Rated 5 out of 5 stars

Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch. From enquiry, to dropping the car off, the reception experience with... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

991 reviews

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4.6

All reviews

(991)

32,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Both ladies

Both ladies. Hannah and her friend. We very pleasant and helpful in assisting me in the purchase of two tyres for my car. Hannah rang me when the car was ready. A great day.

November 10, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello George,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No appointment just called in for help

I asked the team if they could have a look at my Audi and check to see why I had a vibration when braking I thought it was a brake disc and tracking needed doing and wheels balanced.turned out to be lower arm's needed changing. I highly recommend pro tyre winsford as they took my car in and I left it with them and I didn't even have appointment hats off to the team for there help.
Thing is the car had been in to Arnold Clark winsford the week before for a full service and was given full bill of health and told they couldn't find anything wrong with the car and drive it till it gets worse.the pro team found it and put right the issues and car drivers spot on.
Thanks again pro tyre very much appreciated as I driving to Germany for Christmas markets and did fancy driving all that way with the car vibrating there and back.
B Nicholas A***** service 👍

November 3, 2025
Rated 3 out of 5 stars

Prices have risen from last time for an…

Prices have risen from last time for an MOT and there’s now a charge for a retest within 10 days.

November 5, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Rich,

Thank you for taking the time to raise your concerns.

We have raised this with the Area Manager who will look into this and will make contact with you in due course to discuss this further.

We apologise for any inconvenience caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

My car failed an MOT because they’re…

My car failed an MOT because they’re apparently rear right had a small cut were possibly a tyre wire could be seen in the tire.
I took the tire to another tire company when they let the air out the tyre then examine it properly when there was no air in it .
On close inspection there a small brown stone that looked like a possible rusty wire when removed there was no wires showing this should’ve passed the MOT
The tyre was changed and the MOT was passed.
Protyre trying to fail MOT‘s to make you change a tyre for more profit
Photographs and video of inspection was taken

November 1, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Terry Latham,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Over priced

The quote for necessary work seemed high
Since change in management- service seems less personal
Took car elsewhere and work done £300 less than your quote.
After 15 years of bringing my car here will not be back

October 24, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Gill

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Always great service at the correct…

Always great service at the correct pricing point.

October 31, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly Efficient and Professional

A highly efficient, professional service - as always.

Thank you.

October 31, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mr Ogden,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff quick and efficient…

Friendly staff quick and efficient service

October 29, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mrs Poole,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Reception team are so lovely and…

Reception team are so lovely and professional. And a woman it’s quite daunting going into a garage alone, however I was made to feel and ease within seconds of talking to the receptionists.

October 27, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great staff very helpful

Great staff very helpful and car fixed same day great service

October 16, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Victoria,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best customer service I have ever received

The best customer service I have ever received from a garage, or any type of business really, they go above and beyond. Friendly ladies on reception, the manager is very helpful and the mechanics get the work done quickly. New reception area looks great too, very welcoming!

October 16, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Laura,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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