i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... See more
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I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... See more
Company replied
Friendly service. Would have been 5 stars but "system interface" issues between head office and garage meant my booked appointment was changed at short notice. Sort it out Head Office - no-one needs... See more
The guys fitted me two new tyres,wile fitting they noticed cracked alloy,I sorted another alloy wheel,took care of back guys fitted for free.fantastic service from start to finish I would recommend to... See more
Company details
About Protyre Autocare - Worcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bromyard Road, St Johns, WR2 5EE, Worcester, England, United Kingdom
- 01905 426868
4.6
Excellent
1K reviews
Asks customers to review
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fantastic team and service!!
i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish with a friendly approach and explained everything as they went along.Chris was fantastic and the reassurance from the team was very welcoming.the price was fantastic for my tyres and MOT. you have just gained another customer!! well done guys
July 21, 2026
Really nice people and easy to use…
Really nice people and easy to use website. Would be nice to have a checklist to show what’s been checked
July 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Professional staff and good prices
Professional staff and good prices. Workshop very tidy and WC spotless.
July 27, 2026
Reply from Protyre Autocare - Worcester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I recently visited Protyre Worcester…
I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me informed throughout, explained everything clearly, and carried out the work quickly and professionally.
It's refreshing to find a garage where the team are knowledgeable, honest, and focused on customer service. The whole experience was straightforward and stress-free, and I left feeling confident that my vehicle had been well looked after. I wouldn't hesitate to use Protyre Worcester again and would happily recommend them to friends and family.
May 13, 2026
Reply from Protyre Autocare - Worcester
Hello Laura,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
May 13, 2026
Reply from Protyre Autocare - Worcester
Hello Ms Kearns,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cristiano was very welcome
Cristiano was very welcome, and helped me with a puncture on a very short notice. Thank you
July 20, 2026
Unprompted review
Reply from Protyre Autocare - Worcester
Hello Alexandre,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Worcester
Dear Dean Canning,
Thank you for your feedback . We are sorry to hear that your recent visit to our Worcester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Worcester
Dear Mr Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
All very efficiently handled without…
All very efficiently handled without fuss or bother.
July 13, 2026
Reply from Protyre Autocare - Worcester
Hello Mr Ward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Worcester
Hello Mathew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very straightforward
Very straightforward. Took car in for MOT. Came back an hour later and collected it. Ready on time.
July 6, 2026
Reply from Protyre Autocare - Worcester
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
3rd time using them this year, will use again
3rd time using them this year, and they could not have been any more accommodating. I had to change my days twice as car wasn’t ready, and guys were great.
July 3, 2026
Reply from Protyre Autocare - Worcester
Hello Kerri,
We're so glad to hear that we could be accommodating for your third visit this year! It's wonderful that our team in centre was able to assist with your schedule changes. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Brilliant service things seem to be…
Brilliant service things seem to be back to normal first class service. Please dont change the team again!!!!!!!
July 1, 2026
Reply from Protyre Autocare - Worcester
Hello Mr Taylor,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Completed on time and to a high standard
June 24, 2026
Reply from Protyre Autocare - Worcester
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good personal care
A puncture needed attention at short notice. The staff were helpful and attentive and dealt with the issue efficiently. Overall a very good experience
June 15, 2026
Reply from Protyre Autocare - Worcester
Hello Mr Clarke,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service
Good customer service. Informed of a minor issue that must be attended to before the next mot.
June 19, 2026
Reply from Protyre Autocare - Worcester
Hello Roy,
We're glad to hear you received good service and were informed about the minor issue by the team in centre. Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Friendly professional service for my…
Friendly professional service for my MOT within given time scales. Was able to do additional minor work at the same time.
June 17, 2026
Reply from Protyre Autocare - Worcester
Hello Jan,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff at worcester branch…
Very helpful staff at worcester branch thanks 8
June 12, 2026
Reply from Protyre Autocare - Worcester
Hello Peter,
We're so glad to hear our in centre team provided such helpful service. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Booked my mini in for a service
Booked my mini in for a service. They were very efficient, kind and knowledgeable. I even mentioned additional problems, which they took a look into for me. The additional problems didn't need any work but I appreciated the piece of mind. They even gave free advice to me, to get a car cover, to protect my car from where I am parking. The service was a reasonable price for what was included and great quality but it's really the staff that made the experience. Took no time at all out of my day and when I drove off, my car felt the way it did when I first bought it (speedy again.) So I was very pleased. Thank you Worcester Protyre. I highly recommend and will come back next time I need a service.
June 5, 2026
Unprompted review
Reply from Protyre Autocare - Worcester
Hello Leena,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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