Protyre Autocare - Worcester Reviews 

I booked a platinum service for my Nissan Elgrand a week or so before the date of the service, I was surprised that the staff had not researched the specific requirements of this clearly imported car. Likewise I mentioned the bonnet was not releasing and the windscreen washer reservoir was empty, this was reported by me the day before the service was due.
When I collected it later that day I noted the steering wheel alignment was canted off level, the receptionist asked me to bring it back - I did, to find out they didn't know the wheel alignment criteria for my vehicle and must have guessed.
I operated the windscreen washer to find it was still empty, I attempted to fill it up only to find the bonnet release was still not working - i checked the schedule of services shown in the invoice report to find that these matters should have been covered in the platinum service.

I looked to see if the Doors had been lubricated, they hadn't.

I took it back to get it sorted - the chap on the reception desk confirmed the matters I raised had been missed by the technician, it begged the obvious question 'What else had been missed out?'

For a service costing nearly £500 I am left wondering whether all that should have been done was attended to as covered by the checklist.

All in all far from a satisfactory experience.

Brilliant team and great value. Highly recommended

Excellent service. Helpful people and didn't over-charge. Highly recommended.

Initially failed my MOT claiming one of my tyre treads was too low & seemed very keen to sell me a new tyre even though not of the same quality as the other tyres on my car. Garage I then went to for a new tyre felt the tyre in question wasn't so bad as to fail an MOT, so be wary of Protyre looking for opportunities to upsell & be clear what really needs doing before blindly accepting the advisories

Friendly, helpful staff. Tyres fitted quickly and as scheduled.

Helpful and efficient.

Easily to book especially on short notice, great service. Highly recommend !!

Best garage in Worcester.
Very polite and understanding

Warning to local drivers: This garage appears to have significant operational issues. I pre-paid for a fitting, but they were unable to provide the service because every single one of their machines was allegedly broken. It is baffling that a tyre garage would allow three machines to fail simultaneously while still accepting online bookings. Now, I am stuck waiting 5 days for a refund. Between the equipment neglect and the clear lack of management, I cannot recommend this place. No effort made to save (customer) wasted journey.

On time appointment, polite & all work done.

I booked my service and mot .Took local pro tyres guys very friendly helpful. WOULD RECOMMEND GOOD SERVICE HAPPY STAFF 😊

Had my MOT but couldn’t complete as the

Great staff and service. Would have been 5 stars was it not for a sneaky £4:50 ‘environmental’ charge. On an MOT? When questioned the staff said it was for paper and disposable gloves!! It was removed at my request.

Excellent service and communication

Absolutely outstanding service from start to finish. Evan (the manager) and Grant (assistant) were genuinely incredible, both went above and beyond to make sure I was looked after. Every question I had was answered with care, I was offered a coffee, and they kept me fully updated at every stage. I came in with a completely shredded tyre and, thanks to Evan and Grant, I was back on the road within just 25 minutes. What truly sets them apart is their kindness: they even personally contributed towards part of my bill due to my circumstances, which I will never forget. I honestly cannot thank Evan and Grant enough, two incredibly kind, professional, and generous gentlemen. Absolute credit to the business and true gems compared to anywhere else around.

I needed a new battery but the one in stock was not appropriate but in a relatively short time another battery was sourced and fitted. Didn’t particularly love the price but the service was excellent. Thank you.

Great service from the lads at A44, did a great job of repairing my wheel, showed a great use of PPE with one taller lad even using safety glasses and ear protection while inflating my tyre 5 Stars