i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... See more
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I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... See more
Company replied
Friendly service. Would have been 5 stars but "system interface" issues between head office and garage meant my booked appointment was changed at short notice. Sort it out Head Office - no-one needs... See more
The guys fitted me two new tyres,wile fitting they noticed cracked alloy,I sorted another alloy wheel,took care of back guys fitted for free.fantastic service from start to finish I would recommend to... See more
Company details
About Protyre Autocare - Worcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bromyard Road, St Johns, WR2 5EE, Worcester, England, United Kingdom
- 01905 426868
4.6
Excellent
1K reviews
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Quick work
Quick work. Very professional. Tyre had a slow puncture, not a hole, but they cleaned the rim, new valve and reseated it, very happy.
January 5, 2026
May use AI-assist with repliesRead more
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Very disappointing service
Very disappointing service. Needed a new tyre and tracking done, on initial request was told that they were too busy to fit one tyre that day which I can understand to a degree, booked me in for 4 days later. Confirmed that I needed tracking and a new tyre when I went back in, tyre was replaced, but when I asked if the tracking had been done it hadn’t, despite the man on the desk saying it would be checked. Was told I would now have to wait 45 minutes as another customer was now in front of me! Apologised to be fair and blamed it on the computer system, offered me a half price tracking voucher at another site. Been waiting a week for the voucher and it still hasn’t been sent. Frustrating.
January 2, 2026
Reply from Protyre Autocare - Worcester
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service
Had my MOT done here and the team was friendly and efficient, keeping me informed with phone calls. They did a couple of small jobs on the car to get it through the MOT and didn't charge for for the labour, bulbs or fluid they used. I'm really happy with the service and will definitely continue using this garage. It's also really stress-free in terms of having loads of parking and easy access!
December 30, 2025
Unprompted review
Great service from the team at pro tyre
I've used pro tyre Worcester for van , trailer and 4x4 tyres in the past and also for the last 2 MOT's on my 4x4. Every time the service received has been first class , great people to deal with , polite and efficient. As a self employed contractor down time for me is critical, but pro tyre make booking in easy with their allocated time slots when booking online . overall a job well done
December 18, 2025
Very helpful people.
November 12, 2025
Very friendly helpful & professional.
December 15, 2025
Reply from Protyre Autocare - Worcester
Dear Mr Todd,
We appreciate you taking the time to leave us this 5-star review.
We're glad you were happy with our prompt service at our Worcester branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Worcester
Hello Ms Hunt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Called on the off chance to get a tyre…
Called on the off chance to get a tyre replaced. Absolutely no problem, staff very helpful and friendly.
December 5, 2025
Really efficient and friendly service
Really efficient and friendly service! Easy to order the tyres and book my slot for fitting too!
December 3, 2025
Reply from Protyre Autocare - Worcester
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres
Booked an appointment time, but when I got there they didn't seem to adhere to it and fitted me in whenever they had time, so had to wait longer than I had planned.
December 3, 2025
Reply from Protyre Autocare - Worcester
Dear Teddy Fee,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Their prices are very fair
Their prices are very fair, and everything is explained patiently. The waiting/sitting area could do with updating.
July 4, 2025
Reply from Protyre Autocare - Worcester
Hello Heather,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare Worcester
Arrived on a Saturday morning with two punctures, one was repairable, the other was on the spare tyre that was 8 years old and only had 2m of tread left, new tyre fitted to the spare, extremely swift service and at reasonable price too.
Would certainly recommend 👍
November 19, 2025
Reply from Protyre Autocare - Worcester
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient friendly service
Appointment ran to time, lovely customer service and facilities available.
November 13, 2025
Reply from Protyre Autocare - Worcester
Dear Deb,
We're happy to hear that your appointment was on time and that you found our customer service and facilities lovely at our Worcester branch .
We appreciate your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
We were happy with them in the past I e…
We were happy with them in the past I e tyre replacements. puncture repairs, m.o.t and servicing. Always helpful, polite and efficient. Reasonable too
October 31, 2025
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