Protyre Autocare - Workington Reviews 

1,108
TrustScore 4.5 out of 5

4.6

Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB


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Rated 5 out of 5 stars

Excellent service dropped off started straight away went for a walk came back all done always use Protyre

Rated 5 out of 5 stars

Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more

Company replied

Rated 5 out of 5 stars

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more

Company replied

Rated 5 out of 5 stars

I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom

  • 01900 602240

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,108)

33,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased with my purchase and the staff.

The two young ladies on the reception were very pleasant and helpful and answered a few queries I had in addition to dealing with the work I needed on the
day.Also the technician was the same and dealt efficiently with the work to be completed.I was very pleased throughout.

October 14, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service fast and friendly and…

Excellent service fast and friendly and good value

October 4, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Tyre prices

They didn’t have any of the less expensive tyres available 🧐👍

September 26, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Dear J,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent friendly service everytime I…

Excellent friendly service everytime I use them

September 24, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Mr Carter,

We appreciate you taking the time to leave us this five-star review. We're so glad to hear that you consistently receive excellent friendly service from the team in centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tyre puncture repair

Took car in with a slow puncture in one tyre. Staff were pleasant and helpful. Tyre was promptly repaired. Was back on the road within 35 minutes. Always experience good service here.

September 12, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Hello Malcolm​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service from all staff

Great service from all staff. They were ready for me at my pre-booked appointment after taking the offers on-line, less than 1 hour to fit two new tyres including valves and balance. Great job all the Workington staff.

September 10, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Dear David Harrison,

We're happy to hear about the great service you received from our Workington team!

It's wonderful to know your pre-booked appointment was efficient, with your new tires fitted quickly. Thank you for your positive feedback.

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

How can this company charge the prices…

How can this company charge the prices they do. Trying to charge £437 to fit 2 rear brake discs and pads. Phoned 4 garages in the area of which all were a lot cheaper. Had them renewed by a garage less than 500 yards away @ almost half the price.

September 8, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Dear Mr Bateman ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington  branch has not been a positive one for you on this occasion due to price.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service.Looked on line at…

Excellent service.Looked on line at prices -chose Protyre Workington .Went down to branch ordered two tyres.booked car in 08:30 Saturday.Great price .Left car on Saturday,within an hour job done ( even though branch was extremely busy ) and phoned to collect car .Excellent service , great staff.Would certainly recommend.Thankyou

August 30, 2025
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