Excellent service dropped off started straight away went for a walk came back all done always use Protyre
Location
Switch locationUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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See what reviewers are saying
Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more
Company replied
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more
Company replied
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... See more
Company replied
Company details
About Protyre Autocare - Workington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom
- 01900 602240
4.6
Excellent
1K reviews
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Good reliable service as usual
August 6, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The air con only lasted 20 minutes
The air con only lasted 20 minutes, despite it passing the original test to see if it would work. Was advised to take the car to a garage.
August 6, 2025
Reply from Protyre Autocare - Workington
Dear Mrs Cowlbeck,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick repair, but sadly over priced!
They were able to carry out the job next day.
We found the cost of the work quite over priced compared to local independent garages. The work was urgently required, so had no real choice.
For routine maintenance we would recommend booking with an independent garage in advance.
July 30, 2025
Reply from Protyre Autocare - Workington
Dear Customer,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Workington
Hello Dennis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Good customer service and advice
Good customer service and advice. Fitted new disks, pads and 2 new tyres and tracked the front wheels on the day and much quicker than I expected. Great price too.
July 23, 2025
Excellent service got me in right away…
Excellent service got me in right away tyre sorted in 15 minutes
July 23, 2025
Reply from Protyre Autocare - Workington
Dear Richard
We appreciate you sharing your positive experience you had at our Workington branch. We're so glad to hear our staff was polite, friendly, and helpful during your visit. Thank you. we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre
Excellent service, thank you
Excellent service, counter staff very helpful and friendly. Backroom staff have done a brilliant job.
Fast, efficient and professional service all round.
July 19, 2025
Unprompted review
Reply from Protyre Autocare - Workington
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Very friendly staff and a professional…
Very friendly staff and a professional approach was evident.
July 14, 2025
Reply from Protyre Autocare - Workington
Hello Mrs Koerfar,
We appreciate you sharing your positive experience. We're happy to hear you found our team friendly and professional. Thank you for the five-star review.
Best regards,
Eddie
Customer Care - Protyre
They deliver what they promise both on…
They deliver what they promise both on service and price. Jess from the Workington branch is always so helpful and a brilliant multitasker at her job. The protyre team always a pleasure another great job done
July 9, 2025
Very friendly service got the work done…
Very friendly service got the work done in a good time frame kept me in the loop about what was happening
July 9, 2025
Reply from Protyre Autocare - Workington
Hello Bernard,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
AVOID this garage
Failed MOT when questioned why the manager was very rude and defensive.Took car to another garage who passed it the following day and it should not have failrd
Protyre fail MOTs so that you are roped into getting work done that doesn't actually legally need done.
I have since heard other people's experiences in similar situations .
July 4, 2025
Reply from Protyre Autocare - Workington
Dear A Stewart,
Thank you for notifying us of your concerns regarding the MOT.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Workington
Dear Andrew,
We appreciate you taking the time to leave us this positive feedback! We're happy to hear you found our service polite, friendly and efficient at our Workington branch, we will look forward to seeing you again soon.
Kind regards
Kayliegh
Customer care - Protyre
Would have been five
Would have been five, but haven’t received receipt I was promised via email so it’s a four
June 30, 2025
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