Have been a customer for the last couple of years. I keep going back. Staff are always friendly, helpful and professional. Prices are reasonable for today's expectations. In my experience... See more
Location
Switch locationUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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See what reviewers are saying
Took my daughters car in for MOT and it failed on a few dangerous items. Got a call and was quoted a very reasonable amount. Gave the go ahead and was told they would try and get it completed on the... See more
Excellent service.Looked on line at prices -chose Protyre Workington .Went down to branch ordered two tyres.booked car in 08:30 Saturday.Great price .Left car on Saturday,within an hour job done ( eve... See more
Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins. Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.
Company details
About Protyre Autocare - Workington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom
- 01900 602240
4.6
Excellent
1K reviews
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Good knowledge of product and they did…
Good knowledge of product and they did a full survey
June 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Advised part needed replaced
Advised part needed replaced, stated £250. Took for second opinion, confirm didn't need done, but did the work as suggested by someone else for £160. Went back to clear MOT, but won't be back. Overcharging folk at a time people are struggling. Apparently are known fornit, won't be going back.
June 10, 2026
Reply from Protyre Autocare - Workington
Dear Mr Ree,
Thank you for notifying us of your concerns regarding the quoted cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
After a disastrous MOT experience the…
After a disastrous MOT experience the day before I called upon Protyre once again.
I explained the situation to Michael in the Workington Branch and He has been faultless.
Communicative, Observant, Professional and a really excellent Mechanic.
Thank You
June 5, 2026
Unprompted review
Booked my car in for MOT
Booked my car in for MOT, all was smooth and done within the hour!
June 3, 2026
Worst customer service ever
Worst customer service ever. Web enquiry remains unanswered, alternative product refused to be fitted for no good reason, inattentive staff, existing tyres refitted but left massively under inflated. Total waste of time matched only by a totally avoidable increase in frustration. Totally awful customer service
May 20, 2026
Reply from Protyre Autocare - Workington
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service by the staff
Great service by the staff. Booking was quick and easy. And the work carried out was to a high standard ..
May 13, 2026
good customer service
May 13, 2026
Superb service once again
Superb service once again. Good pricing. Would have been 5 stars but for the staff on the counter. Not the usual female staff but two males, one of whom seemed in charge and was constantly undermining the other man. Not what you want to listen to while waiting. Quite embarrassing really.
May 11, 2026
Prompt efficient service
May 11, 2026
2 front tyres
Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins.
Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.
May 2, 2026
Excellent price,staff are friendly and…
Excellent price,staff are friendly and helpful sorted my car out for me without any problems
May 2, 2026
Air con
Dropped off the car got sorted right away counter staff excellent used pro tyres in the past will keep using them
May 4, 2026
I can't fault the service I have had
I can't fault the service I have had, the only reason I have given 4 stars is the pricing can be a little high compared to other garages but the staff and work carried out as been great 👍
May 4, 2026
Pleasant prompt service always.
May 1, 2026
MOT done
We got there early and sat and waited for the MOT, which roughly takes an hour to do. Which is fine.
April 17, 2026
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