Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more
Location
Switch locationUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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See what reviewers are saying
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more
Company replied
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... See more
Company replied
Have been a customer for the last couple of years. I keep going back. Staff are always friendly, helpful and professional. Prices are reasonable for today's expectations. In my experience... See more
Company details
About Protyre Autocare - Workington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom
- 01900 602240
4.6
Excellent
1K reviews
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Advised part needed replaced
Advised part needed replaced, stated £250. Took for second opinion, confirm didn't need done, but did the work as suggested by someone else for £160. Went back to clear MOT, but won't be back. Overcharging folk at a time people are struggling. Apparently are known fornit, won't be going back.
June 10, 2026
Reply from Protyre Autocare - Workington
Dear Mr Ree,
Thank you for notifying us of your concerns regarding the quoted cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
After a disastrous MOT experience the…
After a disastrous MOT experience the day before I called upon Protyre once again.
I explained the situation to Michael in the Workington Branch and He has been faultless.
Communicative, Observant, Professional and a really excellent Mechanic.
Thank You
June 5, 2026
Unprompted review
Reply from Protyre Autocare - Workington
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked my car in for MOT
Booked my car in for MOT, all was smooth and done within the hour!
June 3, 2026
Reply from Protyre Autocare - Workington
Hello Mart,
Thank you for your fantastic 5-star review! We are delighted to hear that your MOT was smooth and completed so quickly. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Worst customer service ever
Worst customer service ever. Web enquiry remains unanswered, alternative product refused to be fitted for no good reason, inattentive staff, existing tyres refitted but left massively under inflated. Total waste of time matched only by a totally avoidable increase in frustration. Totally awful customer service
May 20, 2026
Reply from Protyre Autocare - Workington
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service by the staff
Great service by the staff. Booking was quick and easy. And the work carried out was to a high standard ..
May 13, 2026
good customer service
May 13, 2026
Prompt efficient service
May 11, 2026
2 front tyres
Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins.
Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.
May 2, 2026
Excellent price,staff are friendly and…
Excellent price,staff are friendly and helpful sorted my car out for me without any problems
May 2, 2026
Air con
Dropped off the car got sorted right away counter staff excellent used pro tyres in the past will keep using them
May 4, 2026
I can't fault the service I have had
I can't fault the service I have had, the only reason I have given 4 stars is the pricing can be a little high compared to other garages but the staff and work carried out as been great 👍
May 4, 2026
Pleasant prompt service always.
May 1, 2026
MOT done
We got there early and sat and waited for the MOT, which roughly takes an hour to do. Which is fine.
April 17, 2026
MOT booked
Had MOT booked on a Saturday morning and they ran to time and informed me of anything that maybe needed in the future. Will be back next year.
April 18, 2026
Very disapointing
I contacted Protyre at Lillyhall by telephone on the 18 April. I was told they had the tires I wanted and they told me they were busy this morning but I could go at 12:30. When I arrived they informed me they were to busy come back Monday. I asked if I could book a time the man behind the desk said we don't take booking you have to wait your turn. I went back on Monday morning and they said it was a 2 and half hour wait because they were busy and people have already booked. I've used Gates tyres for over 20 years before Protyre took them over but because of several disappointing experiences involving family and friends I won't be going back. Very disapointing.
April 20, 2026
Unprompted review
Reply from Protyre Autocare - Workington
Dear Peter Milburn,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
service as per norm spot on never fails…
service as per norm spot on never fails to give me good servicecovering our two cars very up front with costsand feed back
April 17, 2026
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