Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more
Company replied
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more
Company replied
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more
Company replied
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... See more
Company replied
Have been a customer for the last couple of years. I keep going back. Staff are always friendly, helpful and professional. Prices are reasonable for today's expectations. In my experience... See more
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Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom
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I contacted Protyre at Lillyhall by telephone on the 18 April. I was told they had the tires I wanted and they told me they were busy this morning but I could go at 12:30. When I arrived they informed me they were to busy come back Monday. I asked if I could book a time the man behind the desk said we don't take booking you have to wait your turn. I went back on Monday morning and they said it was a 2 and half hour wait because they were busy and people have already booked. I've used Gates tyres for over 20 years before Protyre took them over but because of several disappointing experiences involving family and friends I won't be going back. Very disapointing.

Reply from Protyre Autocare - Workington
service as per norm spot on never fails to give me good servicecovering our two cars very up front with costsand feed back
I've been using Protyre for very many years. Always quick to answer phone and discuss queries, efficient and polite. Booking is easy and I've always been satisfied with the quality of repairs, services and tyres.
They took good care of my SLK, did what they said they would do, on time, on budget and with a smile.
Excellent follow up from Jess to an original miscommunication . Work carried out quickly and at a reasonable cost .
Great customer services, friendly staff and skilful technicians.
Great service and everything done on time. Very good service
After paying over a thirteen hundred pounds for a service and repair ( main dealership prices - but this isn’t a main dealer ! I picked my car up and it was absolutely filthy , seagull poop , mud splatters all over .
On top of the massive costs of the service and repair I then had to pay to get my car cleaned on the way home it was so bad .
I feel there is no longer any respect for the paying punter - which there was once here.
Bad enough the hefty bill but the state of the car when I picked it up was disgraceful

Reply from Protyre Autocare - Workington
Quick and helpful and gave good advice and honest the staff were nice and the price was right
booked for 4pm not started until 5.
Ignored by staff who spent the time chatting. CBA ?

Reply from Protyre Autocare - Workington
MOT completed on schedule. I received a telephone call once the car was ready for collection.
Friendly receptionist.
First class service from the young lady on the desk , car sorted in 30 mins and the coffee from the machine was nice too
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