Protyre Autocare - Workington Reviews 

1,108
TrustScore 4.5 out of 5

4.6

Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB


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Rated 5 out of 5 stars

Excellent service dropped off started straight away went for a walk came back all done always use Protyre

Company replied

Rated 5 out of 5 stars

Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... See more

Company replied

Rated 5 out of 5 stars

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more

Company replied

Rated 5 out of 5 stars

I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom

  • 01900 602240

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,108)

34,155 reviews in the last 12 months

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Rated 1 out of 5 stars

Tracking on a 997

Tracking on a 997, 4 wheel alignment totally got the back wheels wrong ruined a set of continentals tyres.
2nd My Mitsubishi Lancer exhaust check, couldn't fix it and reversed my car into building post and tried to cover it up by reversing the car and so I won't notice the scratch and dent.

November 15, 2024
Unprompted review
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Dear Michael,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

AVOID HORRIBLE EXPERIENCE

Paid for MOT, 2 TYRES, air con gas,
Tyres £20 off for two DID NOT RECEIVED
Air con 25% off DID NOT RECEIVED

Failed MOT headlights cracked ?
Headlights were not cracked! Brackets under bonnet cracked and rivets had been removed. At least 6!
Price for two new lights absolutely shocking price! £328 EACH
Took to a different garage, brackets secured, rivets replaced for a few pounds
AVOID AVOID !!!!! mechanic was not available when I went back to query the rivets being removed it was obvious they had been removed at time of carrying out the re-gassing
ONE RECEPTIONIST VERY NICE UNLIKE THE OTHER DARK HAIRED VERY ABRUPT AND UNHELPFUL

May 26, 2025
Protyre Autocare - Workington logo

Reply from Protyre Autocare - Workington

Dear Sandra Lancaster,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience at our Workington branch. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great garage

Professional, thorough and quick. Took the car back after they'd replaced brake pads because of an odd noise and they checked it immediately, even taking it out for a road test to locate noise. Got it sorted within half an hour.

May 7, 2025

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